One of the cheaper gyms in Chester, which is a positive, but over-subscribed. Busy from noon until closing (though quiet if you can get in there early morning) and you sometimes have to queue up for equipment. Staff have been rude occasionally.

I once left some kit in the gym and rang up to see if they could check if what I had left was still there; the bloke said "it might be here, it might not be, it's not our responsibility." Pretty cocky way to speak to a gym regular.

As others have said, its dirty and old-looking and is in need of renovation. PureGym will put this place out of business unless they get their act together.

2021 EDIT:

Initially left the above 3 Star Review, but changing to 1 Star given the appalling way myself and my family have been treated by the staff of this gym. Staff are lazy, incompetent and rude. They claimed my mum had not paid October of my direct debit and needed to provide proof of payment and my card would not work until she paid or proved payment. My mother did this and staff claimed the issue would be wiped and I would be able to use my card scanner as normal. However, I came in again and the card machine instructed me to go to the kiosk again. Staff kept asking me to prove payment for October, which I explained had already been done.

This tedious process has gone into into January (!) in some form or another, with some staff saying Head Office are looking into it and it will soon be cleared.

My mum then rang to complain about this and get it finally resolved, and to ask why it hasn't been resolved. No staff seem to take responsibility and are still asking us to pay or bring bank statement in again! We said we already have and we don't want to inconvenience ourselves doing this again.

Staff then put manager on the phone who said she "isn't paid enough to deal with this" and put the phone down on my mum twice!

I have also had problems with the online booking system. Due to a security upgrade they've asked that passwords be reset, which is fine, but are then asking me to enter my membership ID. I entered the number on my gym card but this isn't working, so assuming it's a different ID I need, which is confusing. Tried calling the gym but can't get through to anyone because waiting times have gone through the roof since COVID.