The Soma Room — Attraction in London

Very rude staffs. I kept telling the booking lady who walked in, she didn’t say hello and just went straight to arguing. I kept explaining I didn’t receive any confirmation email regarding my mums appointment neither did my mum, she kept arguing with me as well as walking up to me in the heat of the exchange of words to show me her screen. I told her I don’t care about what’s on your screen, I care about what I received. She didn’t care to understand what I was saying so I stopped exchanging words with her because I thought this was ridiculous for a staff member to be arguing with a client. Nothing was resolved and I was left completely disappointed and annoyed. Additionally to this, the manager eventually came to speak with me afterward as I had requested to speak to her regarding the service I received and what her staff had done. Instead of trying to diffuse the situation and come to a resolution she was more focused on proving her staff wasn’t at fault, mind you, she wasn’t even there when it transpired. She went ahead to accuse me of being verbally abusive, I asked her to explain how I was verbally abusive she confirmed it was my “tone of voice” then I asked her what about her staff who walked up to my space to show me her screen which can cause a trigger and escalate the situation, she didn’t have anything to say. I had to end the conversation because it wasn’t going anywhere. Based on these reviews, it’s obvious the business cared more about looking good rather than how their customer feels or want. The lady afterwards sent me a fake apology via text but she is on here defending herself and that of her staff. If I was that terrible, I would have all my friends flood this page with negative reviews because in all honesty I feel completely disrespected and violated for being called verbally abusive when your staff walked up to my face showing me her screen after I told her multiple times I did not want to see it and you on here defending her behaviour you are a disgusting racist. I’m really shocked about the positive reviews on here because like I said earlier she seems to only care about the face of the company and I’m sure the people on here were told specifically to leave positive reviews because you’re on here replying every single person who leaves a review or maybe it’s just a case of them dealing with a specific ethnic group that they can accommodate or appeal to and vice versa because With a behaviour like that, I do not see the longevity of this business if it’s for front is catering to a diverse...

June 2023 and still Since running my half marathon, a year ago, I have had various pains in my left leg from my ankle to my hip. So I went back to Soma Room where I was attended to by the amazing Liivi Siniroht.

She is very knowledgable, kind, patient and helped me tremendously with my ailments. She gives me in-depth sports massages that target the problem areas while relieving me from a lot of pain and discomfort. I continue to go back to Liivi as she's an expert masseuse and would very highly recommend her to anyone needing relief from muscular pains or in need of an awesomely relaxing massage!

Liivi is an expert of her trade .

April 2022 I was due to run a half marathon on Sunday the 3rd of April and I strained my left calf on the Monday of that week. I immediately went home and put ice or Voltaren gel continuously on it as well as swallowing 2 Ibuprofen pills, 2-3 times a day, but nothing seemed to resolve the pain & aches that I felt. I was genuinely worried about the race as I could hardly run any distance without discomfort and I was honestly considering quitting it.

I booked an appointment and went to Soma rooms for a sport massage without any huge expectations, on Friday the 1st of April, 2 days before the race.

I was attended to by a lady called Laura Jane who was quick to assess and target the painful areas in my calf before giving me a fantastic, in-depth and relieving massage that tackled the pains that had been causing me so many problems. She also filled me with her extensive knowledge for what stretches to do, general running guidance and routines to follow, from her extensive knowledge and because she had previously run 2 ultra marathons.

After the massage my calf felt great and I was so surprised plus over the moon. I was now able to run without any niggling pains or concerns and I finished the half marathon in just over 2 hours. I am eternally grateful for the healing massage and the advice that Laura gave me - I will definitely go back to her for more sessions and couldn't recommend her services enough.

If you have any muscle pains that are concerning you, you have to go to Laura for her expertise as she an incredible healer through her massaging and someone who allowed me to run a finish a race that I thought I would never be...

The Soma Room is one of Ealing’s hidden gems and I wish I had known about it years ago! I have been living here my whole life and I did not know such a place existed. This was my first session so I did not know what to expect but I have to say that I had nothing to worry about. Sophie is a really experienced massage therapist. I like that fact that she has customized treatment plans and her hours are very flexible. She is in my area so it would be very convenient for myself or anyone living in Ealing to have a session after work or on a Saturday which is great.

The website was very easy to navigate and scheduling an appointment was a breeze. New clients are required to fill out an online form and everything is explained in the email in great detail. Sophie already knew what type of massage I wanted as a result so the whole process was straightforward. The room is very clean, cool and relaxing. There is also calming music playing in the background and we can request to have a song of our choice playing. I had a one-hour session and you know what this was the best massage I have ever had in my life.

Sophie knew exactly what she was doing and the whole experience was not rushed at all. She took her time and worked all over while making sure that I was comfortable and relaxed. I definitely plan on having more sessions as I want to add this to my regimen. I feel like my muscles are more relaxed and I am more calm and less stressed in general. I can only imagine how much better I will feel after having more sessions.

The Soma Room is absolutely superb and so affordable too, I will be returning for more sessions. I highly recommend visiting Sophie she...