Came in to request the morning after pill. The lady on the desk looked around 50/55 years old with a purple bob, was rude to me. I requested to speak to a pharmacist first before revealing any information of what I needed. As I wanted to maintain some level of privacy as there were other people in the queue who could hear me. And the lady was asking me questions such as “why do you need to speak to a pharmacist” and “what is it for” I didn’t really feel comfortable telling her due to the sensitivity of the situation and I felt very overwhelmed and upset already. She had no respect for my privacy and made it very obvious to everyone else in the queue what was happening. After being forced to tell her what I needed (ella one pill) to speak to the pharmacist about She then said in a harsh tone “we don’t give them out for free here”. I wasn’t asking if they were free or not and was more than happy to pay for it however I felt so inferior and unwelcome. She wasn’t even able to get a pharmacist to come and help me and told me to find another pharmacy without telling me where I could go. As a young woman who was seeking help from another woman and some advice I was highly dissapointed by how this was handled. With the way the nhs is going I think this is a time for establishments like boots and pharmacy’s to offer even more help and support instead of showing such cold unsupportive mannerisms. This lady should really think about her decorum and behaviour especially if shes working on the front desk.