I am a repeat buyer from this online food store. I have to say that their customer service representative, Blue, consistently provides excellent service and has truly gone above and beyond to ensure that I am completely satisfied with my purchases.
I was so impressed with her exceptional service and attention to detail. Blue was extremely helpful and friendly. She carefully packed my package, ensuring that everything was secure and would arrive in perfect condition. Every time I place an order, I know that Blue will ensure that everything is perfect from start to finish.
In addition, the delivery service that this company uses is fast and reliable. I appreciate how convenient it is to shop online with this company, and Blue's exceptional customer service only adds to the positive experience.
Overall, I highly recommend this online food store. Thank you, Blue, for all of your hard work and dedication to ensuring that I have a positive experience every time I shop with...
Read moreTuk Tuk Mart had been nothing but brilliant from start to finish!
One item was out of stock, I was promptly contacted with a substitute offer. I chosen entirely different products and Tuk Tuk Mart sent my order the same day.
It arrived next early afternoon with DPD, packaged extremely well and secure, in sturdy double box. Products are great and fresh veg are fresher than from other online Asian supermarkets.
Customer service was very polite, prompt, professional and helpful/accommodating.
It's been the best experience compared to other 3 Asian supermarkets I used this month and with free delivery over only £55 (compared to over £100 at other shops) Tuk Tuk Mart will be my go to shop for sure.
Huge choice of products and good prices too. From my experience, I highly recommend Tuk Tuk Mart and I'll be coming back soon...
Read moreThere’s a shelf right at the front when you get in are selling something around 50% off or less, but those items are expired at least for a month or 2. There are no price tag at all in the freezer for most items and the stocks are a messy. The staffs who are putting up stocks on the shelf are not so friendly when I asked them politely where the chili sauce is, she claimed “I don’t know just look it for yourself”, but awhile after there’s any girl asking her for a product where it is, she immediately put down everything on her hand and say I am not sure but I will find for you, then she go to show her the way. Lastly, the noodle brand I intend to buy are all expired for a month already! No matter loose package or a package of 5 they are all expired, I am sure there’s a much better choice of Asian...
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