My Friend's Bottle Shop — Attraction in Atlanta

Dear My Friends Bottle Shop,

I recently had the pleasure of visiting your store and I wanted to express my gratitude for the outstanding experience I had. I was particularly impressed by the exceptional atmosphere, service, and support that you provided during my visit especially Camric, Thomas, & Taylor

I was delighted to see that you had exclusively released the Makers Mark HBCU Private Selections beverages. As a fan of this particular brand, I was thrilled to have the opportunity to try these unique and special drinks. Your staff was incredibly knowledgeable and helpful in helping me select the perfect bottle to take home with me.

The atmosphere of your store was also wonderful. It was warm, inviting, and had a great energy. I felt welcomed from the moment I walked in and enjoyed browsing through your selection of drinks. Your dedication to quality and customer service truly shone through in every aspect of my visit.

Overall, I cannot recommend My Friends Bottle Shop enough. Your commitment to excellence and providing the best possible experience for your customers is truly commendable. I will definitely be returning in the future and look forward to seeing what other exciting releases you have in store.

Thank you again for your outstanding service...

Today I patronized My Friend’s Bottle Shop in which I have been giving my business and money for a year. Today was special because I got to meet their newest employee. Walking into the store I brought with me 2 mountain dews and a 6 pack of Heineken. Never leaving the front counter I put my purchase from BP gas station across the street in the BP plastic bag. 2 employees was helping one patron. When the new employee asked me to assist I asked for Seagrams Gin. As she was trying to ring me up she asked was the 6 pack of beer and 2 mountain dews mine. I responded with who else own would they be? She was really asking me was I planning on paying for an already purchased 2 items. Simple mistake but still an accusation. I informed her that I walked in with the purchase. She begins to treat me like a shoplifter and rings the bell under the counter. A simple apology would have sufficed but the intent was I was stealing. Next would have been a call to 911 and a false police report. When I asked her to pull the camera she told her colleagues that I was harassing her. We are very dangerous now with our customer service and defamation. To her defense she informed me she would not apologize nor look at the camera. First time ever such...

Just lost one!! I won’t be shopping here anymore. After patronizing this store for years, I popped in to purchase a few gifts for a friend’s birthday and several family members for the holidays. Though normally welcomed in, this time when I entered the store I was asked to leave my purse up front while I shop. I was truly confused, and assumed that the two male employees behind the counter didn’t know it was a woman’s purse, tightly tucked over my shoulder. I let them know it was my purse and they insisted that in order to shop I’d have to leave my bag. This felt targeted so I asked if everyone else with a purse is asked to leave it up front. They sheepishly confirmed. However, hearing this for the first time and nothing visibly posted supporting their claim, I doubtfully walked right back out and brought my...