United States Postal Service — Attraction in Bloomfield

Horrible customer service. An unlisted phone number that I have to listen to an automated machine in order to find in the first place. Once I found the number finally, I call and it just rings forever. Nobody answers, yet it clearly states the business hours and it is clear they are open still. Postal workers habitually deliver the mail to the wrong mailbox, and when I kindly point this out to them they make excuses like they didn't see that there was a mailbox and get loud and belligerent, and suggest I call their supervisor. That does absolutely nothing because as I stated before, nobody answers the phone. I'm expected to believe that my mail man is blind despite the fact that all the things he claims not to see are clear as day to anybody that actually bothered to look. If he is vision impaired to the point that he can not see the address clearly displayed on the package, or can not see the 3 mailboxes that are visible from the front of the house, how does he drive his mail truck without crashing into anything? How does he do his job at all? The answer is he doesn't. The fact is this is just pure laziness because the guy can't even unwrap the rubber band to look at the rest of the mail that goes to one of the 4 apartments at my residence. The plain simple matter is they continually show blatant incompetence, and no care at all for the fact that they can't be bothered to do even the basic simple tasks required of them to perform their job. They don't care, and apparently nobody else does because they won't even pick up the phone. Horrible service, horrible customer service, and a disgrace to themselves for not giving even the slightest ounce of a...

New postmaster took real interest in handling my complaints with two packages that went missing after they were supposed to have been delivered at two separate days. I filed the complaint online, gave them a few days to respond, then went there after not hearing anything. Spoke to the postmaster who was fairly new at her job. She assured me that she will find out what's going on and will talk to our local delivery guy who is also new to our area. Unfortunately, he wasn't there when I dropped by. But before the day was over, two missing packages mysteriously showed up inside our mailbox. One had a note that it was delivered to the wrong address and the other did not. However, that one was sliced open and resealed. Never had any problems when our old mail man was still around. This is the first time I've ever had any problems with the Bloomfield township post office. The main post office itself is not too bad and the postmaster was sincere. But the rest of the postal delivery crew could use proper training. Since I filed the complaint regarding the lost packages, which by the way was marked as delivered, our mail man decided that it's not worth dropping our mail inside our mail box and just leave them on the ground just beneath the mail box. He did this too during a rainy day and got all our mail wet. I guess he found out I filed a complaint against him. Well more complaints are being filed in between typing this review so we'll see what happens. I've also installed a camera to catch...

These employees do try their best and every time I go I know they are kind hearted boomers and willing to help you out. I saw a couple new younger people, pretty surprised about that. But I have to say 3 stars for the janky place, cuz it’s old and it’s very much outdated. Looks like an abandoned hall, you hear literally everything, it echos ridiculously. From the conversation on by windows to the pin needle that dropped from the back room, everything. I don’t think they are going to change the inside of it anytime soon, but at least make it appealing to the eye. Or get some noise dampers.

Now with the new rona in town, they are making the lines longer with the 6ft “policy.” I would actually like direction or a path where to start, for someone that haven’t gone in a couple years. I went in the other day, the line started on my left and to my thought there are a couple people on by the windows. I started waiting on by the doorway, I didn’t see a direction. But then, I started to see people that were just entering building forming the line from I don’t know where, the back where the P.O. Mailboxes were.... yeah no I didn’t see it right away, I had to wait until people entering the building to guide me to start the line. It wasn’t the most presentable to begin with.

So I know the employees are nice so that one reason why I...