Buffalo — Attraction in Buffalo

I am appreciative of the location but wish there was more to it.

I hate greyhound, so if I'm going anywhere that's not long enough for a plane ride, I'm catching the Amtrak. The train is very spacious and their outlets usually work. I also appreciate that they can scan my ticket on my phone rather than printing it out. The ppl on the trains are nice and willing to answer questions.

But this location is lacking. There are bathrooms, 1 vending machine for snacks, and 1 vending machine for drinks. You'll be lucky if someone is actually at the booth. The hours are not consistent with the train schedules so you are lucky if the inside is open. Which is horrible, especially due to the location of the station and the fact that Buffalo is usually cold. I don't understand why they arent open 24hrs. Or at least during the hours of departure...

The station stands under the superhighway, elevated on posts. The whoosh and whine and click click can be heard without ceasing. I've never been inside the building. Seats finally place outside the building. Maybe they'll keep the seats out in cold weather too. No bathroom, no mixed use retail, no place to buy a juice. Albany, Rochester, Syracuse and even Schnectady offer a...

Amtrak cancelled my trip less than 24hr before boarding the train. Now I have to find another way to get to my destination, which I have to scrabble now and spit out extra money because Amtrak won't refund my money right there and then. No 24hr customer service to talk with a representative, just an automated machine rambling on. My first and last experience...