Target — Attraction in Burbank

Target Burbank would not accept a return over $250. I purchased 4 bedding a throw and 2 curtain rods. Went to return the 2 of the bedding plus the curtain rods since they didn’t workout and he wouldn’t accept a return due to store policy not accepting over $250. Each bedding was $119 which meant I could only partially make a return and come back on a different day to return the curtain rods.

Dan the ETL was rude, condensing, and was yelling at me stating he would not accept the return and basically asked me to leave the store and come on another day where I would have to make an appointment for my return. Made zero sense. I asked for his store return policy in writing and he got aggressive and said I had to leave.

I not once was I rude nor yelled. I am a professional a business owner and strongly believe being rude or mean to others doesn’t get you anywhere. I politely told him it was unacceptable how he treated me and I in no moment was Rude to him. He said here’s my name , here’s corporate name go file a complaint but I am not accepting your return.

Went to another target and it was so smooth to make my return of 4 items totalling under $300.

Not sure why Target Burbank especially Dan their employee applied a different return policy without even having anything in writing to back up his words.

Target either retrain your Emoloyee Dan or fire him as he doesn’t represent the Target brand at its...

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