So.. I have always recommended this place to all of my friends and family! I purchased my favorite gold Omega watch there for an absolute bargain years ago.. I suggested my step mother to Carson Jewelry & Loan for a diamond ring that she wanted, long story short Derek helped her get a great deal on the ring. While we were there, I was looking at some gold chains and spotted a real nice solid yellow gold rope chain, good condition and priced with a premium (understandable). Well I went in 2 weeks later, and saw the price had gone up dramatically, due to the recent price of gold going up, and I reacted very poorly. But what makes this place really stand out, is the fact that the owner of the shop saw that I was disappointed, and went out of his way OFFERING to get in touch with me in order to work something out. I am VERY satisfied to say he was able to bring the price down to an exceptionally low premium above the melt value of the gold! Very fair market value on a solid gold chain when I did the math. It was definitely comparable to online reputable dealers selling mint condition used chains (in terms of gold value + a premium) and to be honest I would rather support my towns local jewelry shop, than an online shop, especially when Carson Jewelry & Loan has a more competitive price than anywhere online for a solid gold chain! 💯 Special thanks to Mark for making the deal happen, and Jamie for helping me out while picking up the chain at a finalized price! She gave me the red carpet treatment for sure, and handled the sale very professionally as she even offered if I drank wine (which I dont so I declined) and a water while I was waiting for final packaging, she answered all my questions, let me look at a real nice gold vintage Patek Philippe (if you know, you know) and they gave me a $100 store credit for all the misunderstanding! Great customer service, great atmosphere, great prices! Win win for a locally owned jewelry shop in...
Read moreIts a bit hard to put things on loan here since they have an overstocked store. Unless you have gold or silver or something worth a fortune. If it were my store, I'd have clearance sales and more importantly, advertise your sales items around the city so you can make more room for people to sell their stuff. I understand that a new phone comes out every day and so does everything else but then what's the point of even doing business? But I'm giving 5 stars because they have A LOT of really cool stuff and most of it is on sale. Again, promote your sales outside of the store and you'll see how much more business and money you'll make. Also, the staff is really nice there. Some nicer than others but in general, everyone was helpful as soon as I walked in. Unfortunately I could not put anything on loan because they have too much on their shelves. And since I don't see any ad pushing for their stuff, I'll do it for them. THIS STORE HAS AMAZING THINGS AND LITERALLY ALMOST EVERYTHING. ALL IN GOOD CONDITION. SAVE YOUR MONEY AND GO TO A PAWN SHOP INSTEAD. ONCE YOU BUY A NEW PRODUCT, IT LOSES 50%+ VALUE WHEN YOU WALK OUT THAT DOOR. SO GO HERE AND...
Read moreLet me start by saying, that we've never felt as welcomed, and treated with honest to goodness friendliness, as we did, when we 1st arrived here in Carson City, and went to Carson Jewelry & Loan! We had needed a little extra cash- so we looked up "best rated loan/pawn shops near me". Carson Jewelry & Loan, was the 1st shop listed, In our Google search- and that's exactly where we went. That's when we met with Mark, and right away, he was able to work with us. He helped us get the loan we needed, at the time we needed. He made us feel like we were not only new customers, but like we had been friends with him for a long time. Lol! 😄 The store is very clean, with so many great deals and so many cool items to choose from, throughout the store. OMG, did I happen to mention, they even have a layaway option!! Anyway, we've made them our official go-to place, if we ever need something for the house, or if we need to find that special gift...and or course, if we ever happen to be in a bind again! Thank U, Mark, and Carson Jewelry...
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