AC Hotel Chapel Hill Downtown
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We just returned from a trip to Chapel Hill. We were beyond disappointed in our stay at the AC Hotel. The lobby was beautiful and the employees were all very nice. However, the parking situation is horrible. I would be ashamed to charge someone $18 a day to park in a basement, where there is very little space and tight fitting parking spots. The rooms were equally disappointing. Our room was very small with dirty floors and stains (appeared to be urine) on pillow. My daughter laid her black backpack on the floor and it was covered in dust so thick it ruined her backpack. There were two very small drawers in the entire room, so we had a family of four living out of our luggage for three days. They do not clean your room. We stayed three nights and never received housekeeping. We requested towels and they delivered them to our room and literally had to step in our dirty towels and washcloths to place them on our bathroom sink and left the soiled laundry behind. One evening, the elevators and entire third floor smelled very strongly of sewer. We spoke with other guests on our floor who were equally disgusted. The bathrooms are nice, except for the sliding frosted glass door to enter the bathroom. Zero privacy….. You couldn’t lock it and could see silhouettes through the door which made us all very uncomfortable. If you got up to use the restroom in the middle of the night, the light through the glass door lit up the room. Our room overlooked a bar that was open, playing very loud music, until 2 AM every night. We are Marriott Bonvoy Lifetime Gold members and always choose Marriott hotels for our stays. We payed over $300 a night for a very disappointing stay and will never choose an AC Marriott again.
Jim Shiller
00
Stayed here for a work trip and this hotel is so beautiful. Falinda at the front desk was amazing she was so sweet and informative. The room was nice and bed is super comfy. The only downside is there is no pool and the bar next door is super loud at night every night making it difficult to sleep at times. The bartenders were great made great drinks. The breakfast was good but very limited options. Most of the staff was ok but a few were not very nice.
Courtney Petrie-Rodriguez
00
Nearby Attractions Of AC Hotel Chapel Hill Downtown
iTicket.law - Powered by Hatley Law Office
The Carolina Inn, a Destination by Hyatt Hotel
Tar Heel Escapes
Hampton Inn & Suites Chapel Hill-Carrboro/Downtown
Jeff Repairs Wireless & computers
Shrunken Head
Old Well
Ackland Art Museum
Bella Nail Bar
Umstead Park

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The Carolina Inn, a Destination by Hyatt Hotel
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Tar Heel Escapes
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Hampton Inn & Suites Chapel Hill-Carrboro/Downtown
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Nearby Restaurants Of AC Hotel Chapel Hill Downtown
Al's Burger Shack
Mediterranean Deli, Bakery, and Catering
Spicy 9 Sushi Bar & Asian Restaurant
Mama Dip's Kitchen
Sup Dogs
Time-Out Restaurant - East Franklin
Vimala's Curryblossom Cafe
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Carolina Brewery
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Al's Burger Shack
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Mediterranean Deli, Bakery, and Catering
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Spicy 9 Sushi Bar & Asian Restaurant
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Mama Dip's Kitchen
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Basic Info
Address
214 W Rosemary St, Chapel Hill, NC 27516
Map
Phone
(919) 969-2800
Call
Website
marriott.com
Visit
Reviews
Overview
4.2
(265 reviews)
Ratings & Description
attractions: iTicket.law - Powered by Hatley Law Office, The Carolina Inn, a Destination by Hyatt Hotel, Tar Heel Escapes, Hampton Inn & Suites Chapel Hill-Carrboro/Downtown, Jeff Repairs Wireless & computers, Shrunken Head, Old Well, Ackland Art Museum, Bella Nail Bar, Umstead Park, restaurants: Al's Burger Shack, Mediterranean Deli, Bakery, and Catering, Spicy 9 Sushi Bar & Asian Restaurant, Mama Dip's Kitchen, Sup Dogs, Time-Out Restaurant - East Franklin, Vimala's Curryblossom Cafe, Carrburritos, Carolina Brewery, CholaNad Restaurant & Bar

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