I have never written a review for anything before. Not a single thing. I say that to make it known that I feel so strongly about my experience here that I feel compelled to write one. I got a gel manicure on Saturday- by one of the managers. At least that's what her name tag said. It was totally sloppy. I could tell that the gel would lift quickly, my cuticles were not trimmed, and I asked for round but got some shape that is definitely not round yet not exactly square. I did not complain then because I did not have time to sit and have her redo them and I knew I'd be able to get to my usual salon by next weekend. So I had my nails done at about 4 pm Saturday. By Sunday at 6 am in the car on the way to work I noticed 2 nails where the gel had started to lift. I wanted to go back Monday- out of principal because I spent $30 plus tip. They are closed Mondays so I went today. By now several other nails were messed up and had started to lift. If I spend 30 plus dollars I expect a gel manicure to last at the very least 24 hours. I went in and they seemed happy to fix them. However, when the same woman who had done them Saturday started to file my nail bed to remove the gel, she filed so far down that she reached my tissue. I pulled my hand away out of pain. She took my hand back and not seeing any blood she started to file again. I pulled my hand away and said "you can't file anymore! you filed down to my tissue and I don't even know what you are filing. The polish is off." She apologized and said she'd "be more careful". While she let my filed nail bed cool off a bit she began to paint another nail that had lifted- without soaking off the old polish and painting right over the spot that had lifted. I told her not to worry about it and that I was just going to go. She apologized and asked me to stay. So being the pushover that I am I allowed her to finish the mess she had started. I could not get out of there fast enough. I left with a (still) throbbing finger and the rest of my nails still looking totally sloppy. I do not understand how your job is to do nails and you can be this bad at it. I mean can it be that difficult? No offense to anyone at all. I just can't understand how your job is to paint nails and you are bad at it. On top of it this woman was one of the managers. I would like to say that I have been here many times before in the past. They always do a great pedicure. However every time I've had a gel mani it's sloppy and doesn't last. After this experience I will never come here again, needless to say. It's one thing to get a bad manicure. Injuring someone takes it to a whole other level. I gave one star because I had to in...
Read moreI have been going to Top Art Nail for over a year and always look forward to my appointments. All the ladies are super friendly and great at what they do (and that with a smile on their faces) The salon is very clean and quiet even though they get pretty busy. I highly recommend YOUNG for her attention to detail and putting up with a picky person like me :) She is super sweet and a very qualified technician. THERA is my technician for waxing and she is quick and thorough and makes the experience as painless as it can be. I really appreciate it that these ladies take their time and care enough to double check everything to make sure you get the best service possible. I have also come here with friends and they were equally happy with their services. After lots of trial and error and many bad nail salons I have finally found one that I leave happy and relaxed every time. I have tried most nail salons in the Cherry Hill and Haddonfield areas and this is by far the best! I had originally found them thorough Yelp and I am so very glad I trusted all the positive reviews. I especially love their almond pedicure, which is the longest, most relaxing pedicure one could get - just wonderful! Check it out, you will not be...
Read moreAt the end of it all my nails look...acceptable. Price was less than I'm used to which helped ease my frustrations. This place is very outdated and unsanitary. The tools she used were not in an autoclaved packet. When i asked about sterilization she pulled out a spray bottle and soaked my fingers and the tools after telling me they were already sterile. I didn't see where she got the tools from, I think they were already sitting on the table. The staff kept trying to touch me (offering hot pillow for the back of my chair and shoulder massage while my nails cured which might be fun for some, but I'm sharing as a warning to those who do not like to be touched, like myself. Color selection for gel polish was disappointing and unorganized. I had to ask my tech to finish The tips of my nails...and then once they were all done she took a file and proceed to file The tips of my nails removing all that polish. Finishing the tips is very important with gel, it helps The manicure hold longer without chips or splitting. The whole place is unorganized and old looking. I will not return. Good luck to...
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