I'm only giving 4 stars because there's a lot of empty retail space. About a year ago I had an awful-turned-amazing experience at this mall. I had just purchased a skirt at one of the stores and was going upstairs to the bathrooms to change for a nicer dinner I had later that night. When I walked up the escalator, a man in his 40s started being really creepy. He kept telling me those bathrooms were disgusting and that I needed to come up to his apartment in the top of the building, that I was too pretty to be using the bathrooms, etc. The second floor of this mall is pretty vacant and there's an elevator to the apartments right there, so he had me trapped. I convinced him finally that I really needed to go so I would just use this bathroom and he could wait for me (to buy myself some time). But for once, the bathroom was empty and I was so afraid he would come in after a while.

Not knowing what to do, I called the mall's number listed on Google Maps. When I asked through tears if they had security, without question the friendly representative immediately transferred me to the security line. I told them what was going on and within 2 minutes, they were knocking on the bathroom door and offering to escort me out the mall. He had left- probably when he saw security- but I gave them his description and they said he'd been doing that to a lot of women recently, and told me, "Don't worry, we're going to get him." Before letting me go they made sure I was okay. I've been to that mall alone dozens of times since then because the amazing security team here makes me feel safe enough to come back.