The Terminal Tower Observation Deck is on the 42nd floor of the Terminal Tower. It is best to order tickets online first. Then go to the information desk in the lobby near the elevators to redeem them. On 9/16/23 the fee was $6.25, which is a great deal. You have to take the elevator to the 32nd floor and then get off on 32 and follow signs to walk around a corner and get on a different elevator to the 42nd floor. There is not a guide with you, so it can be a little confusing. The views of Cleveland are wonderful and you can walk around to get 360 degree views. You can see Lake Erie and the Cuyahoga River and the entire city of Cleveland. Also, the architecture of the building is spectacular. The designs are so intricate and artistic and the building is fabulous. Well...
Ā Ā Ā Read moreSpent an hour inside Tower City building trying to find the reception desk to get to the observatory. It was a ghost town. No one was there to help. I tried asking the one person I saw, a janitor, they had no clue.... Finally found the reception desk, and the Security officers at the reception desk were horrible, they wouldn't even look up from their phones to help us. Didn't know how to get tickets or what website to go to. Once I got the tickets, they refused to even look at us to help.
There should be signage inside the building, staff should know where the ticket desk is and how to get tickets, and there should be information about how to get...
Ā Ā Ā Read moreFive bucks a ticket, maybe 30 minutes and your done. Great way to see Lake Erie and the city of Cleveland. Talk to security, main lobby, main floor, at your designated time they will take you to the elevators. Take the elevator(s) there's signs once you leave the first elevator to the next elevator. Also when waiting for your designated time to go up, there's basically a mall, four stories, inside the building, main floor. You do not pay to get into the mall area, you only pay to go to the observation deck or area. There's also a casino attached to it, entrances in...
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