Lots to recommend: great location overlooking Public Square. Big windows in living area; lots of light. the living room couch is comfy, the TV and internet work. ||Big drawback: no windows in bedrooms feels like a fire trap. Cleveland requires bedrooms to have windows by law, but the concierge explained that was waived for this building because it is "historic"? Yet the developers installed an interior atrium so the upper floors all have windows and light. No fire extinguisher in unit.||The dishwasher had a couple of inches of standing water in it. I called engineering and they said it worked. I washed dishes by hand.|The dryer left clothes quite damp. I called engineering and they said that is the way it works! I draped sheets, towels and clothing on closet rod to air dry.||The kitchen is advertised as fully equipped. Things I expected but they did not have: scissors, sharp knives, a whisk, a spatula, a cheese grater, metal strainer or colander. There was exactly one pot and one pan. One large bowl and one small bowl. |Things I purchased: A drip coffee maker, electric water kettle, all the items above, cereal bowls, coffee mugs, windex, dish soap.||The main issue I think is management. The apartment clearly had not been inspected prior to our arrival. The floor was filthy, I spilled some water and when I wiped it up with a paper towel it was black. The TV cables were unplugged from the wall and the screen. The dryer lint screen was full. The interior dryer lint compartment looked like it had never been cleaned, it had about 3" of gunk caked on. ||A big issue is the laundry. The resident laundry room smells vile, and even if the machines were clean they run on coins! Really, who has quarters? ROOST provides clean linens once a week. I asked for sheets and pillowcases, so I could make the bed up myself. When I unfolded the "clean" sheets they were very damp, and smelled moldy. I put a "fresh" pillowcase on a pillow and when I plumped it up a cloud of white dust billowed up from the fabric. Needless to say I took it right off. So, I had to launder the sheets in the stack unit. Not impossible, but you have to do 1-2 pieces at a time and the cycle takes about 2 hours & air dry in closet, which takes a couple of hours||Overall the concept is great, they started with a good design and some quality items (All Clad pans and Bosch washer/dryer) but upkeep is dismal. The pans were put away dirty, the dishwasher, washer and dryer filters had seemingly never been cleaned. The shelves and drawer bottoms were dirty. The glass table needed wiping and most of all the floor. So dirty, even an hour after housekeeping cleaned it. I suspect it has never been mopped? The white gunk on the table lamp had never been cleaned off. Things like this might just be a...
Read moreOMG, I'm gonna have a problem ever staying at a regular hotel after two nights at Roost. It was so amazing. The room is huge - a nice bedroom with a huge walk-in closet, a separate office room, washing machine and dryer in the unit, a beautifully fully stocked kitchen in which I could have cooked anything, a kitchen island with space for three to eat, a large living room with a huge TV, and a city view to boot. You know when you look at pictures of hotel rooms when you're doing a search and they look really nice and then you get there it looks like crap? I was thinking this was going to be like that but it was exactly the opposite. Was far better than I expected and the best part was it was actually less expensive to some of the better hotels in the area. The building also has a beautiful workout gym, a family community room, patio on the top floor which I never got to and it's two blocks away from the basketball arena and three blocks away from the baseball stadium. If you're there for the NFL or the Rock and Roll Hall of fame, it's a 15-minute walk. It's less than a block away from a street with all the chic and cool restaurants and the House of Blues, for people coming out of the local stadiums and arenas after events. Parking is kind of interesting, especially when you go in and out of the building, but it's very safe and very convenient once you figure it out. Finally, the staff is so friendly and accommodating - they walked me to my room because I never would have found it without somebody giving me directions and when I forgot my key and was locked out of the building, they worked very quickly and efficiently to get me another one. The building is very safe and secure and the surrounding areas are really nice. I felt very safe at night walking in and out of the building and in the morning walking out to get coffee. The units are a mix of short hotel stays like mine which are brief and people who live there more permanently, so it's kind of a combination of an apartment building with really nice rooms that people rent on a long-term basis and for rooms that are vacant, they rent them out as a hotel for people in town for short stays, like me. Don't ever stay at a regular...
Read moreThis place is really pretty amazing. A two minute walk from either the casino or the warehouse districts' clubs and restaurants. As you can see from the photos, this is a full-fledged, furnished apartment. Not shown are the giant picture windows overlooking downtown Cleveland. And the plants are real (Not sure why this impressed me more than the 12 ft ceilings... ).
Apparently there is a rooftop patio and a pretty nice workout facility available to guests, but our stay was unfortunately quick and we did not catch everything.
My impression is this is more of an apartment/condo complex doing an Airbnb type thing with unrented units and/or subletting for guests who do extended travel or something. It's an odd setup. But it works. And it works well.
The two employees I came in contact with were super friendly and helpful.
Price? Roughly $200 with taxes. Granted, this was off-season, but I challenge you to find a simple hotel room in downtown Cleveland for this price. Overnight parking can be had in a secure garage attached to the building. $40 per night, not sure what weekly or monthly rates are.
My one complaint is navigating the garage and the hotel is kind of an escape room challenge. I know they don't own the garage, but I can't imagine they couldn't throw a tasteful sign or two in there to help first timers. And it should be made very clear at check-in that where you enter the building will absolutely determine which rooms you can access.
Oh- If you have a high-end low to the ground sports car or a seven passenger SUV... You may be want to explore...
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