Exclusive Jewlery — Local services in Cleveland

I went to tower city a day after Thanksgiving to buy my father a Christmas present. I went in to the Exclusive Jewelry store and bought a $180.00 watch for $120.00, after I negotiated the price. Then took it home and looked up the watch. It sells everywhere for under $20.00. I already read they have a No Returns policy. Please buyer beware of this place. I will stay away from Tower City merchants from now on. Especially, the Exclusive Jewelry store! I thought I was supporting local small businesses. It turns out I was being robbed and cheated. May God forgive you for cheating customers of Cleveland Ohio and Tower City this way. They should...

I was doing layaway and they told me covid is the reason they lost my gold and diamond jewelry. Then after i already gave them about $1000 for my things on hold that they have lost they then try to sale me more jewelry and tell me they will give me a discount how cam u discount me 100 off something that cost 500 and u still owe me 1000 worth of jewelry. That i have never received. They have signs that say no refund claim unlimited time on lay a way. Save yourself...

Very unprofessional can not Communicate at all. They just yell at you and tell you what you wanted when your product doesn't come back, right... I sent him a Rose gold and silver bottom grill. So I wanted the top to match it. He comes back with a silver top that didn't match at all and charge me more than it was worth. And when I complained they cussed me out and kicked me out of the store very unprofessional, never go...