I spent a lot of time thinking about my wedding day and I cannot get out of the fog of the disappoint of booking this “venue” out of my mind even several months later. You pay premium to get married here and in terms of offerings at what I would consider a legitimate venue this place is the bottom of a barrel with the illusion solely on aesthetics it’s worth it. Between the filthy floors in both the mushroom house and actual venue that quite literally made my dress black before I even left to go down to the actual venue to get married, to the poor attention of the staff and lack of staff tending to my guest( water not refilled during dinner services, cake was not passed at the tables, bathrooms not maintained through the evening), the inability to access my belongings in the “mushroom house during the event” chasing down people to unlock it, my stuck thrown into a wagon in front of the venue at the end of the night with all of my belongings exposed to just about anyone, telling I could use the bathroom that was used by 60 people all night to change out of my 3500 dollar gown- the facade of acting like my issues mattered to them to be greeted with a offer of a gift card to come back there for dinner as if I had a bad experience at a chain restaurant and not that I spent literally thousands of dollars to host my wedding there. Gift card never received, the trail backed apologies, the inability to make it right, I ended up disputing with my bank for vendor not meeting contractual obligations and failure to provide promised services. I have been a lover of athro brands for almost 2 decades, a loyal customer and this whole situation was so diabolical, it’s completely unforgivable. Please do not have your wedding here, specifically a micro wedding or a...
Read moreAttended a wedding here. Pros: I personally like live plant decor, minimalist boho lots of greenery. Simple minimalist decor. Bar was well staffed, tons of desserts, coffee was good. What little food I got to taste was very delicious.
Cons: I freaking starved! Too little food and staff, food was served chaoticlly...dishes were passed around by the time I got a plate no food left. Not sanitary how it was served. Chinzy portions. The great grandma went to go look for a server, we literally got a tiny leafy salad, the smallest salad I ever ate. We were so hungry, she left. Salad was good but I removed the unknown white glob on top so I ate leaves and a small fig. I did also get some grains of quinoa. I was too hungry not to eat from the picked over plate. Drank coffee to prevent gnarly starvomg semsation. No vegetables. Wedding was standing mainly, a few chairs if you could get one. It was cold. Hors doevres were good but I would have eaten more from the small spread if I knew I was going to go hungry at the meal. Thank God there was coffee so I could still dance without fainting. I couldn't drink because I had to drive home that night to eat. Really poorly planned and staffed. Over packed the place for tables too. Tables were very long and hard to walk through. DJ was great, not sure what was related to location. I don't want to ask the bride and make her feel bad about details for this review. I hope she enjoyed her day and didn't notice all...
Read moreI recently tied the knot at Terrain, and I must say, from the moment my husband and I visited the venue, we were completely sold. It offered the space we envisioned, with stunning aesthetics and glowing reviews, particularly about the food. We were truly excited to host our wedding there.
Our wedding coordinator, Maura, was fantastic. She was meticulous in every detail, never missed a meeting, and always promptly answered my questions. Working with her was an absolute pleasure! Overall, our wedding day was wonderful, and everything unfolded even better than I had envisioned.
However, two days after the wedding, I received a phone call from the venue regarding some missing LED candles—a call that didn’t come from Maura. While I understand the importance of returning the venue’s property for future brides to enjoy their weddings, this person rushed me, the bride, to return the candles, adopting an accusatory tone as if I had any intention of stealing them.
My aunt had mistakenly taken them, thinking they belonged to us—a common mix-up in the Dominican culture. It was disheartening to find myself made to feel like a thief after such a wonderful experience. I ultimately tracked down my aunt and returned the candles promptly because, after investing so much in our wedding, I could easily purchase my own if needed.
I urge Terrain to handle post-wedding matters with more care and respect; just because our wedding is over doesn’t mean we should be treated...
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