Starting out, this daycare seemed great. They had a decent staff and the owners seemed to care about every little detail about what went on inside their daycare. However, once they started taking on WAY too many kids and the wife (owner) left to have her baby, the husband (owner) was unable to maintain a suitable environment for my child. The staff was very sneaky and hid all kinds of important information from me about how my child's day went, the changes being made within the daycare, problems with staff not showing up for work. The daycare director never checked on the staff to make sure the standard operating procedures were being followed. They didn't even know a staff member had been HITTING, PINCHING, and PUNCHING the kids!!! I was actually the parent that had a major problem with this particular staff member and after complaining about her one of the many times I did, she wound up walking out that morning. After she left, the other staff member that had been working side by side with her told the owner about the abuse towards the kids. She was fired as well, but it should have NEVER happened. She is being prosecuted by the state now, thank God. After that, they never hired one decent person to work there. They left my child in a crusted poopy diaper all day or I would walk in and see them changing my child's diaper on the tile floor where they potty train the kids, which THE DAY I snatched my child out of that nasty place. I kept giving chance after chance for them to rectify the situations but it just never got better. I am NEVER going back, nor do I recommend anyone else take their children to...
Read moreMy kids went here for about 3 months and it was without a doubt the worst childcare experience I've had. I always kept track of how much food, diapers, etc. I sent with my infant & they were continuously writing on his daily reports that he needed more of everything. The amounts that I was bringing in versus what they claim was being used on his daily report NEVER matched.
My toddler was "terminated" for biting another child, which is understandable. A little extreme for a daycare, especially when your child hasn't learned anything new from being there, but understandable, I guess. HOWEVER, he came home with different marks, scratches and bruises on multiple occasions & there was not a single time that the director nor his teacher could provide an explanation. Never bothered to review camera footage or investigate any of these incidents. The first time this took place, the director called the teacher out of the classroom and asked her what happened to his forehead. All she did was shrug her shoulders & say, "I don't know." If you look at the mark on his forehead, it did have an open wound which means he had to have been bleeding at some point, but nobody noticed this?
There is not an ounce of professionalism or organization in this entire building & I honestly don't see how they're still operating at this point. Do not be lured in by the cheap pricing because that's the only decent thing this "daycare" has to offer. My toddler did not learn a single thing the entire three months (no class work or curriculum was ever provided) & none of his supplies that I purchased were returned upon...
Read moreThis is NOT a place I would ever recommend taking a child for multiple reasons. Children are allowed to put their hands on other children, pushing, shoving and hitting, when other children report it to parent the teachers then admit to it. (I will be happy to share pictures that I took at the time of the child's face). Addressed issue with the staff, was assured that would not happen again, less than a week later the same child was guilty of kicking my grandson in the head. Once again was the children that ran to tell about the incident not the teacher. This particular child has a history of aggression yet is monitored inadequately (as reflected on their tape), which clearly demonstrated children being allowed to rough house.
If you pay for a trip and then BEFORE the trip decide that you are not willing to send your child off with them due to lack of supervision they refuse to refund your money and state they will keep it and apply to daycare-which is questionable legally as it was paid for a different purpose.
The owners are extremely money grubbing-we are not talking about paying for daycare-we are talking about a continual changing charge. One day it is 20.00 a day the next morning it is doubled-when they believe a parent has no choice but to pay it.
There is many good daycare centers in Conroe this is not...
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