I recently had my phone stolen in the fashion mall. The way it was stolen was 100% my fault for sitting it down. The mall has different types of seating. The circular seat with a little wooden section between seats was where I was sitting when I decided to put my phone down. My family member who was sitting next to me got up to use the restroom, which left that side somewhat of a blindside. I heard a noise and looked over to my left and a man had sat down next to me and got up quickly after I made eye contact. Then he hurried over to the Authorized Personal only door and disappeared, carrying 3-4 bags. I'm assuming bags he stole on his little stroll through the mall. When I realized he had taken my phone I ran through the door and couldn't see any sign of him. Again totally my fault for laying it down. But here's where I have the problem with the mall.
I went to security and explained what happened and told them if they wanted to pull up the cameras I can point the guy out, where it happened, what door he went through, etc…. I would think this information even if they didn't catch him that day would be useful to prevent him from doing it again in the near future. They would know what he looks like and could trespass him from the property. Well security had no interest in even talking to me about it. Let alone looking at cameras to see what the guy looked like.
This makes no sense to me. I hope other properties protect their customers better than the...
Read moreFashion Shoe Shopping Mall in Las Vegas is a fantastic destination for anyone looking to find quality footwear and a wide selection of styles. The mall features an impressive range of shoe stores catering to every taste, from high-end designer brands to more budget-friendly options. Whether you're shopping for classic sneakers, elegant heels, or comfortable walking shoes, there's something for everyone, making it easy to find just what you're looking for.
The layout of the mall is well-designed, which makes for an enjoyable shopping experience. It's clean, spacious, and well-organized, allowing you to explore different stores without feeling overwhelmed. The staff in each store I visited were friendly, knowledgeable, and eager to help with suggestions, which made the whole experience even better. They’re very attentive to your needs and help you find sizes and styles that suit you best, creating a welcoming environment for every shopper.
Beyond the variety of shoes, Fashion Shoe Shopping Mall also offers a few dining options and places to relax, making it easy to take a break between shopping sprees. It’s the ideal spot to spend a few hours if you’re serious about finding the perfect pair of shoes, and the convenient location in Las Vegas makes it easily accessible. I would highly recommend a visit to anyone in the area looking for a great shoe...
Read moreOn July 25th, 2023, at 8:10pm, a female mall security guard wearing a yellow shirt and black pants could be heard yelling throughout the mall. She was extremely rude and abrasive while instructing visitors/guests to exit the mall.
This was particularly disturbing when she approached a group of children from behind who were sitting on a swing. Unbeknownst to the children, the security guard, while the swing was in motion grabbed the chains causing them to brace themselves to prevent falling off. This was completely unnecessary and created a serious risk management/liability issue for corporate had one of the children fallen and gotten injured.
The actions and decisions making of this security guard should cause concern for supervision and management. Clearly, training is warranted for her and others on how to be better ambassadors and representatives of the mall.
I’ve worked in management and mall operations and have seen similar incidents bring unwanted attention resulting in a public relations nightmare.
This was an unfortunate incident and shouldn't overshadow the great work and customer friendly relationships that vendors and business owners have established with those shopping and visiting the mall.
My hope is management will look into this very serious incident and take the appropriate action.
I look forward to your acknowledgment...
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