Express — Local services in Paradise

I placed an order early Sunday morning as I just got off of work and saw Express was having a sale. I went to pick up my order and wanted to try my item on, the two that helped me retrieve my order and the one that showed me to fitting rooms were nice. It was when I started looking around walking with the bag they have gave me that contained my order. It was at this point where two Women employees started talking in a 3rd person manner as if I was stealing, I’ve worked retail in the past I know how it goes. But to be so bluntly in expressing their concerns, made me uncomfortable and annoyed at how I was being treated. The two ladies were walking behind me following me as I was trying to make conversation they were being sarcastic I eventually noticed the one that was being very sarcastic walked closer behind me and looked inside of my bag. I had said “I’m not sure if I like the shirt I ordered, I’m going to walk around and see if I can find a pair of shoes to go with my shirt, if I cannot I will be back to exchange my shirt” the lady then said I’m a sarcastic tone “Sure you will” as she then proceeded to follow me with another employee. This led me to the front of the store, as if they were deterring somebody from stealing although I WAS NOT. I just picked up a order and still wanted to shop in the store. I am so infuriated I did not want to address this on that day as I work over night at a nearby property. I would so greatly appreciate a District Manager reaching out to me regarding this situation. Thank you for your time, -Ronaldo...

We were there at 7/25/2020. There were 2 (or 3) female staffs on the floor that were making rude comments and giving us weird looks. At one point when there were 10+ people in the store, one of them said “maybe they got their unemployment check” and the other one said “that’s what i was thinking!” I was having a great day shopping with my sister so I didnt say anything. FYI,some of us work hard for our money and blessed enough to stay employed as through the pandemic (ER nurse). I did not appreciate the looks and following us and checking the clothes after i looked at them checking if they were on sale or not. Wouldn’t you just be happy you have customers so this store wont close? Or maybe you just dont really care about the job you are blessed to have through...

On my most recent trip I was helped by an incredibly attentive associate. He made sure I found everything I was looking for, and even undressed a mannequin to find me the correct size without me having to ask. He happily helped everyone else in the store as well. Although he was wearing a mask, it was clear he was smiling, enthusiastic and happy to be there. I wish I could have gotten his name for this review, but unfortunately he wasn’t wearing a name tag. This location always has what I need, so I’ll definitely be...