Riley Briggs in Littleton, Colorado is hands down the best employee at any tile store I’ve ever visited. I was completely overwhelmed trying to choose the right tile for my shower, and Riley went above and beyond to help. He patiently walked me through all the different options and helped me find the perfect fit. As an elderly man, it meant a lot to have such a polite and knowledgeable young gentleman take the time to guide me through the process. His professionalism and kindness made what could have been a stressful experience an...
Read moreWent to pick up flooring after being told that it was in stock. Had the misfortune of trying to work with Ben. He told me they didn't carry the flooring, which they do. He was abrupt and told me it wasn't his problem that a different location told me the flooring was in stock. He was much more interested in flirting with a female employee than he was in helping me make a purchase. Absolutely horrible customer service. On the other hand, I've worked with MJ at that location and he was knowledgeable...
Read moreThis store just opened last week and on Saturday we went to get tiles for our kitchen as well as our fireplace and hearth. Caleb helped us and really was a fantastic sounding board and support for us — amazing customer service and helped us choose the tiles we needed that would be complementary and fall within our budget. Caleb also asked thoughtful questions to learn what our needs and tastes were, and showed us so many options. We will be back again and we will ask for Caleb if...
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