Master Craftsmen Inc. — Attraction in Enterprise

I chose Master Craftsmen to replace the windows in my home. I could not be happier with my choice of company, from the president Mike Waites coming to do the estimate, to the foreman Emidio finalizing measurements, to Christina who answered my questions at the showroom, to Nico, Jose, and Heron who did the installation. Customer service was excellent, and it especially showed when something went wrong. One day when I returned from work, I was informed of an accident that bent some verticals in my pergola. I was told the office had been notified. I phoned in to ask what would be done. Within a few minutes, Matt the operations manager called back to say everything would be taken care of. Within an hour of my phone call, Emidio was at the house to inspect the damage, and all bent verticals were replaced. Everyone at Master Craftsment was polite, considerate, and professional. If you want replacement windows or door, make sure to...

Our south-facing upstairs patio French door had become a disaster over the past few years because the double paned glass had failed. Even the adjacent indoor floor molding had become warped and rotted from water leaking in. The door’s outside casing was also eroded from the brutal sun so the whole thing had to be replaced.

The two gentlemen who did the work were professional and friendly, even our large dogs took to them. Work was done with care and precision, the results are ideal.

The new French door looks perfect, the new molding installed is nicer than what was removed. The team also replaced the rotted pieces of floor molding next to the door using materials I already had.

On their way out the door, one of the installers noticed a gap on my closed front door where light was coming through. After showing me the problem, he stuck a piece of product to ensure a better seal. That’s some customer...

I had a home break-in... very upsetting and needing a sliding door asap. Found you on internet after trying other providers. Lorren came out same day of call, helpful and understanding of my situation/anxiety and help expedite the process. The Installers Thor and Collin were EXCELLENT, professional and kind and did everything to get the install correct. Very high quality of service from estimate to install. Just a question: why don't you advertise your high quality service more? lb

adding to my original post above.... IT IS OVER... Justin (sp?) came out and finished the stucco primer and paint.....looks as good as new.... I can't thank you all enough, and your office manager Gretchin (sp?) for being so understanding of my situation and nerves. Your are a top star company,...... highly...