Cox Farms Market - Dallas — Attraction in Dallas

I used to really like this store, and over the last couple of years I have probably spent a lot of money here. But now my advice is this: shop at your own risk! They will sell you defective products, and the only thing that they are concerned about is that they get your money. 1) I have bought bread - and NOT the kind that you are supposed to finish cooking in the oven at home, but that you are supposed to easily make sandwiches with - which I found to be doughy and under cooked in the middle. It’s not a pleasant thing to find when you’re packing your lunch in the morning. When I complained, they told me to just put it in the oven and finish cooking it. Not even a “You know, we’re sorry for selling you an undercooked loaf of bread, which you bought believing it was already cooked.” Also, 2) I have bought cheese that turned out to be moldy, and this evening 3) it was a bottle of pasta sauce that was actually bottled defectively. As it turns out, there was really no way you could get the bottle to close. It looked closed, but it wasn’t. So later on when I got home and set the bag on the kitchen counter, I noticed spaghetti sauce was running out of the bag and onto the counter. My girlfriend and I could’ve gotten sick from that (it’s why you have to refrigerate spaghetti sauce after opening the bottle; bacteria grows way too fast at room temperature)! To make matters worse, the return was not pleasant. If it’s your store, you have to check these things - if you and/or your employees make mistakes, just own it and try to make things better. But the fact of your having a bad attitude about the fact that I had to point out your mistake when I brought something back doesn’t make want to shop at your store anymore. It makes me want to go shopping at places that have better processes in place, better management, and a better attitude toward customer service. NB: there’s a reason why your competitor Whole Foods is doing so well... it’s because Jeff Bezos builds his businesses obsessing about customer experience. The one time I bought food at Whole Foods that turned out to be bad (in the last 3 years), they were really apologetic about it and did everything possible to make sure I left a happy customer. So why should I shop with you...

Great healthy selections of food, fruits, vegetables, deli, bakery, drinks, snacks and more! I am a water connoisseur so I love, love, love, (and did I mention, love) to try all sorts of water brands! I even collect some of the containers! If you are like me, ( I know we are all unique but...) If you like to try different types of water, check out the ones I found at Cox Farms Market! I was only allowed to pick one and there were so many i had not seen in a while! We were taken back by how many selections of sparkling waters their were as well... From CBD infused to fruit flavored down to exotics! The list was long. My fiance loves coffee so he was also limited to one! ( Yes! We play fair in our household! Women, children, men, and pets alike!) Maybe next time we will try more. For now, the Mountain Valley Spring Water was my choice and the aluminum container is a keeper as was its...

This little place is a one and done for me. I understand the 5 star reviews are more than likely from those who live very close to here. This little market reminds me of a mini Whole Foods (i.e. Whole Paycheck). The produce upon entering is well displayed and varied but super marked up. The small meat department offers organic fare and that is followed by the bread and dairy section which does have a nice organic upscale offering including some locally made yogurt. But again, spendy. They carry Laird Mushroom Coffee and Creamer. They have a small reach in freezer towards the cash registers with the Tamale Company tamales so yay for supporting local. The supplement section is ample up front. There, thank God, is no self check out but real young women there at checkout. The new Sprouts is going in 1/2 block away so for sure folks that shop here will soon go there instead. ...