The New Extravagant Barbershop Deptford — Attraction in Deptford Township

I recently had a disappointing experience at Extravagant Barbershop with CHRIS as my son's barber. Despite my fiancé specifically informing Chris of our 16-month-old son's behavior when at the barber shop, Chris agreed he could handle it. However, he failed to deliver a satisfactory haircut. When I expressed my dissatisfaction over the phone, Chris offered a refund and told me to come back to the shop. However, when I arrived 10 minutes later, Chris was nowhere to be found and ignored my phone calls. I returned at 6pm as instructed by the manager and politely confronted Chris about the refund. Unfortunately, he became defensive, raised his voice, showed signs of wanting to become physical, and an overall lack of professionalism. He never even offered to fix the mistakes. While I ultimately decided not to pursue the $30 refund any longer, I was further disappointed to see the poor haircut given to the next customer sitting in his chair, which included a botched hairline lol.

In contrast, I had a great experience with Matt, who previously cut my son's hair perfectly. I wish he still worked here!

PSA: Don’t go to Chris if you’ll like to preserve your...

This place has been around for awhile apparently. I Actually found it during the Pandemic. Once everything started to quiet down, they open up and called them and they took me. My Barber is Jada. He’s been top notch every time I’ve been there. He’s always focused on what you, the customer wants and has good conversation. The place is very laid back but professional, too. A lot of conversing going on of all types of levels. That shows me that the customers keep coming back. That’s what I want to read in a review. Customers keep coming back. Love this place and actually got my brother to start going there. It would be cool if this place did royalty rewards by going and spending a certain amount, you get points towards your next cut. Or, in my case, referring someone who goes, and continues to go- whoever referred them should get a discount of their next cut. Tips would still be great, if not better bc your spending less so more to tip. Just a...

There is a barber there by the name of TJ, who were cutting my 11-year-old hair for some time. One particular time he cut my sons hair too much to the point where he gave him a military fade. You could literally see his skin in the back of his head . It was retaliation due to miscommunication on a schedule. Instead of TJ taken accountability for over cutting My sons. hair, He gaslight me to think that thats the haircut that my son usually gets and i am 100% sure it wasn’t. Furthermore, my 11 year old son stated Tj was vaping those nicotine vape right in front of him IN the barbershop, which is highly inappropriate. After I confronted TJ, he stated he no longer wanted to...