Our recent rehearsal dinner on the Diamond Queen was an absolute dream come true! From start to finish, the experience exceeded all our expectations, and it was made even more special by the incredible team who helped bring it all together.
Lara, the event coordinator in the office, was an absolute delight to work with. Her warmth and efficiency made the planning process a breeze, and her attention to detail ensured that every aspect of the evening was perfectly executed. It was clear that she genuinely cared about making our event memorable, and her enthusiasm was infectious.
The bartenders on board were fantastic, providing top-notch service with a smile. They crafted delicious cocktails and kept our guests’ glasses full all night long. Their friendly demeanor and expert mixology skills added a wonderful touch to the evening, and they truly enhanced the overall experience.
Captain Mike was the star of the show when it came to the cruise itself. He navigated the river with such skill and ease, providing our guests with a spectacular ride. The views were breathtaking, and Captain Mike’s engaging commentary made the journey both enjoyable and informative. It was clear that he takes great pride in his role, and his expertise added a layer of elegance to the entire event.
Overall, our rehearsal dinner on the Diamond Queen was an unforgettable experience, made possible by the fantastic team who helped us every step of the way. I highly recommend this venue for anyone looking to host a special event with a touch of luxury and a whole lot of charm. Thank you to Lara, the bartenders, and Captain Mike for making our night...
Read moreMy son's daycare arranged a field trip here so the young kids could take a boat ride. The daycare director called Diamond Jack's to find out if life jackets would be available (some of the parents refused to allow their children to go unless they were wearing life jackets). The office assured them that life jackets were available for the children. On arrival, the captain overrode that decision and told them that there wasn't time to put life jackets on so the children wouldn't be allowed to wear them. Wasn't time?? That's a ridiculous excuse. So in the end the children couldn't go since many children only had permission if they would be in a life jacket. it was 2 hours round trip, and no boat ride. When I contacted Diamond Jack's, I was given a different excuse. "...you were sailing with other guests that day and we need to let them know the reasoning behind some people having on life jackets and their group not requiring them as to not set off a panic or the perception of our boat being unsafe unless wearing of life jackets." Really? Like people would panic if they see a group of preschoolers wearing life jackets? Ridiculous, I'm extremely disappointed in their policies and the way they handled this. They were informed that life jackets would be required for the kids, everything was fine until they showed up and the Captain said there wasn't time to put on...
Read moreOur Friday tour started a little after 5:30 pm. We were expecting to step onto a ship similar in size to the well-known Princess Cruise ship. Imagine our surprise when we boarded a small dirty river boat with hard green plastic chairs 😄. Due to the number of people, the good-view "window seats" were gone by the time we stepped onto the boat. A couple of us headed down below deck to sit at a row of card tables. The tour was pleasant and informative. We had to strain to hear the guide due to the noise level. Before the cruise started, a warning was broadcast for people to keep an eye on their children. Of course, that warning was ignored. People allowed their precious young children to dangle heads and arms out of the boat windows. Additionally, the tour does have a snack bar area for people wanting to purchase treats. You are not allowed to bring your own food and drink aboard. Overall, the tour lasted a little over an hour. My group enjoyed the tour as we chatted with diverse people from all areas. I highly recommend arriving early to obtain a good seat.
Side note: The prices are still the same. However, the cruise times are shorter. The tour did not go...
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