I had purchased a memory foam mattress and base just over 2 years ago. I was pleased with it and wasn't planning to change anything. I had a few conversations about how a power base could be used within my existing bed frame and I could enjoy the benefits that it provided.
I was skeptical until I walked into the Sleep Outfitters in Elizabethtown. I was greeted in a friendly and professional manner by Richard. He asked me questions about my current mattress set. He offered to demonstrate how a Tempurpedic with a power base worked. He did a sleep assessment. I was amazed.
I tried various beds with a different combination of pillows. He showed me how the power base could elevate my head and toros just enough to allow me to sleep better and breathe with less effort. When I mentioned I have an issue with my legs swelling, he also showed me how I could also elevate my legs. The lighted base and vibration were incredible. I was sold.
I have had my power base just a week, but already am loving how I fall asleep every night to the vibration and wake up a little more rested.
I feel it was a wise purchase. Also I felt Richard was extremely knowledgable and courteous. There were no heavy handed sales tactics. Just information and answers to all my questions. I...
   Read moreAdam is an absolute fabulous employee!!!! He instantly stood up and walked to me and greeted upon the door opening. He was very friendly. I already picked out the mattress I needed to buy for my son and I wanted to see the mattress and try it out. I ended switching the mattress I wanted and Adam was so helpful with this process. I felt bad because he had to keep picking them up and putting them down so I could test the firmness of each of the three. I was able to find the perfect mattress thanks to Adam and get a early delivery date and I am so excited!!! As I was waiting for Adam to complete my transaction I found it highly impressive how he would maintain conversation with me and politely excuse himself to address the new customers that walked it. His ability to remain calm while being the only person working that day and taking care of three separate customers was impressive. We even spoke a little about the military. So to Adam I say thank you and to Sleep Outfitters I say you all have one heck of an employee and a hard worker. Thank you again!!! P.S. GO ARMY BEAT NAVY (Inside joke...
   Read moreWe want to thank Richard McIntyre who’s our local Manager at Outfitter. We identified some issues with our mattress that we purchase in 2018. We explained our problem to Richard and he assisted us by giving us directions and we emailed our claim to the proper channels and the response we received was Disapprove. So we went back to Richard and he interceded on our behalf and explain the problem we had and in a few days Richard called us to inform us that the situation was taken care of and to come by the store and chose the mattress we desire. He made what started out as a nightmare a dream come true. We take GOD for place Richard in our patch and I’m a witness to tell you that Richard is very concerned about the customers being satisfied. Richard is dedicated to his company and his customers, his word is his bond, and he treats everyone with dignity and respect. Thank you Richard, Gloria and I truly appreciate you! I know there is only 5 Stars but we give him a 10 Stars Rating. Respectfully...
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