Gothic Theatre — Attraction in Englewood

Finally back home from Denver and processing our trip to Red Rocks to see Seven Lions 🦁 My husband and I took our son and his gf with some friends for their high school graduation present 🎁 It was such an epic experience to be able to introduce to my son to our world and scratch off a bucket list item. Jeff’s set was incredible and unforgettable. Core memories were unlocked and this momma couldn’t be any happier to have this experience with her family. Only thing that truly sucked was after the Red Rocks set and after spending $400plus on vip tickets for the after party; only to arrive at the after party venue to be turned away at the door due to an absolute nightmare of miscommunication, complete lack of understanding, and human decency. My husband unfortunately has a rare heart condition called Brugada syndrome and has a defibrillator in his chest and was told by his doctor he couldn’t walk through metal detector due to the metal detectors might cause his defibrillator to go off. He had a card that he carries with him detailing so and he carries his heart medication with him everywhere he goes also. As we told the gentleman at the door this and my husband empties all his pockets, the gentleman then makes a huge scene screaming at my husband suggesting that he is lying and has drugs and saying that he is refusing to empty his pockets. My husband starts to completely shut down due to the embarrassment of the situation of this guy screaming at him. When I realized my husband reaction, I then try to step in and talk to the guy to explain and defuse the situation, however the gentleman then starts to scream and yell at me saying that I can get out as well and we are hiding drugs or what not. We ended up just leaving after experiencing such a demoralizing experience. It was just such a horrible feeling to not even be given the chance to talk our explain and show the truth of the matter. We are huge fans of Jeff’s and most of our favorite memories are memories with his music in them, from when we first met at a festival to our wedding day. I just hate after experiencing such an incredible epic set at Red Rocks to ending the night in a complete disaster. My husband was looking forward to the after party at the Gothic theater, he was so excited to finally be experiencing this theater with his favorite artist. Like if the guy would have gave us a moment to show the truth of the matter before assuming and screaming at us, we didn’t have drugs, my husband emptied out all of his pockets and had his card, and was willing to open his medication to show that it was only heart medicine in there. On top of the fact like why the hell would we take drugs to a venue knowing that my husband will get patted down and searched. We paid too much money for this whole event to do something stupid like that. Ugh it was seriously such an embarrassing awful situation but our Red Rocks memories were...

If you need any type of disability accommodations, save yourself time, money, & humiliation and DO NOT COME HERE. I went to a concert at the Gothic with my partner who was in a wheelchair following a serious skiing accident. I called the venue weeks beforehand to confirm that we would be able to get in early and that the accessible area would be sectioned off, easy to navigate in a wheelchair, etc. They assured me it would be fine, but the concert was a nightmare. The "accessible" area is not sectioned off in any meaningful way, and as many other people have mentioned, the Gothic clearly over-sells their shows, so by the time the venue was full, the accessible area was completely full of seemingly able-bodied people (we were the only ones with a wheelchair and the area spills out into the pit, so it just became pit overflow). People literally climbed over us to get into the pit and one drunk girl spilled her drink on my partner in his wheelchair. The accessible area is also almost the same level as the pit, so he couldn't even see the band because everyone in the pit was standing in front of him! It was an absolute disaster. I contacted the Gothic the next day via their contact form on the website and expressed how disappointed I was, and also tried to get them to talk to me about what measures they could put in place to ensure this doesn't happen again to anyone else, including us, since we were supposed to see another show at the Gothic a few weeks later (it ended up getting canceled which was awesome since we didn't have to go back). They replied, asking me to give more information about what show we had attended and then suggested that we arrive early for the next show so that we could get set up in the accessible area. I replied and said that wasn't good enough since the entire setup is flawed and dangerous and that something else had to be done - and they never replied. Horrible customer service, horribly setup venue, an absolute nightmare if you have a disability. Even now that he's not in a wheelchair anymore, we would never go back. Some time has passed since this happened, so they may have improved this issue, but they never replied to me so I have no reason to believe it's gotten any better. Don't give...

The Gothic Theatre itself is quite a beautiful venue, but the lack of preparation when they know exactly what to expect is astounding. I have seen every Todrick Hall concert at the Gothic (meaning the last three years) and I have nothing bad to say about the quality of the show or the performer. In fact it is marvelous and intimate.

Every year Todrick Hall does a meet & greet and every year he says if you buy x number of merch items, you get a meet and greet wristband. Or you can buy a meet and greet ticket and get a VIP laminate and get in a separate line that meets him first.

They made an announcement for the meet and greet and said the line started on the right hand side. And it was a rush. There was what seemed like a singular staff member directing the line and he only stood at the front. There were no further instructions given. Eventually the line made it to either the front door, or the stairs, and naturally with it being 18 degrees last night, the line chose the stairs.

At this point there was a bouncer yelling at the top of his lungs while kicking somebody out, only to return to the showroom and immediately kick out someone else, bashing through the stagnant crowd, that didn't know where to go or what to do. Eventually, a guest of the gothic, not an employee, took control and directed people and cleared the lobby.

You'd think that was the end of the poor planning, but you just wait. The VIP members in the separate line were on one side, and the merch purchasers were on the other. This left no room for anyone to exit, and made it extremely difficult for a guest in a wheelchair to go up a ramp that a crowd full of biggest fans are gathered.

I'm not one to point out mistakes without offering a solution though. Next year, the Gothic should have merch buyers who have wristbands line up upstairs, and laminate holders line up downstairs on one side. This would leave the laminate holders going first, the merch purchasers out of the way until laminate holders can finish, and a full legal width pathway for anyone to exit comfortably.

Todrick Hall and his team absolutely deserve 5 stars, the show was remarkable, and meeting you and being able to say thank...