Target — Attraction in Fitchburg

I am a senior citizen over 70 with gray hair arthritis and can function independently. I went to target for a lip crayon, and liquid lipstick made By NYX. The young lady who came to help me, was very slim With big Ground glasses, Long dark hair and ran around the department at 100 miles an hour, 20 feet ahead of me talking so fast I couldn’t even hear her. let alone understand her I kept asking her to please slow down and explain she was. pointing at things, but not Specifically any item Miles an hour, looking away from me the whole time as she zoomed up and down the aisles Nor explaining anything and getting about 10 feet ahead of me and still talking. . I asked her to please slow down and explain a little bit more and she only got worse. I asked her what her name was and she. Just turned around And she ran away, refusing to give me her name. No one knew her name until a chubby, snarky, Short tempered disrespectful woman named hi LSA showed up. She started talking me down and blaming me without listening to anything Elsa said she knew that Employees First name, but would not give it to me And was equally as disrespectful with lack of common courtesy and patience.

She told me flat out that I was the problem. Is that ageism. ?? I don’t buy make up even once every 10 years and I did need help

So disappointed. With target in general I have never been treated so poorly Andrew Lee as I have been at target Two hours ago. I will never go back there and never recommend them and I believe it was elder abuse, or some type of discrimination against the elderly.

At the same time, everyone else in the store has always been pleasant and helpful to me.

Although at the self check out, I raised my hand and an older woman came over to assist And teach. I explained I’m not text savvy and not used to their system and she was very kind and patient. She had long gray hair. I should’ve gotten her name For a thumbs up, but I basically just wanted to get out of the store after my AWFUL experience! With ILS A and the makeup specialist the skinny one long, dark hair, big ground glasses

I would like this post to be reported to the Store manager and responded to please. It was a really Negative experience. I think it was ageism or just flat out discrimination. And rudeness

Thank you, target for reading this and training your employees better That all customers need to be treated with dignity, respect, and common courtesy.

The store and that department in particular was not busy at the time 3 PM

wow target, you are promoting some real unprofessional And uncivilized people. You must be pretty desperate. They are no asset to your business.

Their customer service is horrible, if not illegal towards seniors.…

Three thumbs down for employees like the ones who I asked to...

I usually go to the west side but was near this location. Really not impressed. This isnt supposed to be like Walmart but is moving in that direction. Some many of the basket stations deeper into the store were empty so I had to walk to the front when I discovered I am buying more than planned. I then decided to move 6 baskets as well to that pharmacy area for other customers. When I went to check out the lines were so long! Self check out was 12 people outside of the actual area waiting. I went to see if there were any lines open and only two! These also had many people in. I thought to myself did someone call in? Why is this store usually sold out of things? Why did I walk past store employees with my hands full and noone offered to get me a basket or cart? Why did I have to filll that basket station? Why were the lines so long? Managers or leaders should be caring for these things… are they swamped?! We go to Target because Target has everything. It is clean, inviting and we are supporting higher wages for employees and human rights. Cmon Target you can do better considering social media is making yall even more influential.

*The one thing I can take away is the nice person with long curly hair that did their job well in the fitting room area. I had a few non-clothing items with me. She kindly asked me to place them on the middle table while I try on clothing. I expected that and believe that should be asked, so kudos to her for looking out for Target. You have a great employee there.

I will stick with my other preferred Target location though. I hope this location gets better considering Epic people go...

This is a great location. The store is well organized and shelves are fully stocked. Lots of variety and no expired or damaged goods that I saw. Every visit, I see staff organizing and restocking - it’s a well cared for and busy store.

However, I think everyone would benefit from hiring more cashiers. The self checkout line is always very, VERY long. I won’t post a photo out of respect for patrons/staff that may not want to be photographed. There is an average of 2-3 check out lines (manned by humans) that are actually open, but they are also very long. Meanwhile, there are about 20 unmanned registers collecting dust. I feel terrible for the staff here because of this. Dealing with grumpy folks that have been waiting a long time to check out, groceries melting in the process.

And despite this, every time I’ve spoken to the staff at this location they have been so pleasant and sweet.

You have GREAT people working here.

Please get them some backups and chairs; Aldi staff get chairs. I don’t mind the wait times AT ALL, but I think opening more registers and hiring more cashiers would make for a smoother experience for all.

After my recent visit, I completed a guest survey and an executive emailed me directly. Very cool knowing these surveys get read/reviewed and I sincerely hope they continue to improve the work environment for their wonderful staff.

Great store and great people working here! Take good...