We visited the track yesterday, 07-10-21. •To say I wouldn’t even recommend this place to my worst enemy is an understatement. There’s so much broken, requiring IMMEDIATE maintenance, and/or shut down because they’re understaffed.• Several times before visiting I read a few negatives about it, height requirements, even how a few rides were closed. That was all fine, but it never prepared me for such a horrible experience. To start with, don’t ask anyone for help that runs the elevated track. They not only mix up cards when getting them to go scan them, but my child’s seat belt came unbuckled on the second story of the elevated track and people hit us on their way by causing him to bump around. I could NOT get my seat belt unblocked to reach him and buckle him back up. So I done what any parent would do and went around to the next story where an EMPLOYEE was to ask for help, but instead he blew a whistle at me and sent me down a track with my child unbuckled. I stopped at another employee at the very bottom of the elevated track, and SHE SENT ME ON WITHOUT ASSISTING US AS WELL! Once I started getting off the ride I realized none of them was even aware, paying attention, or listening when I was begging for them to buckle him back in for me to just get off the track. Both me and my child left that cart in tears, but luckily a lady that was running the swings completely changed our night for the better. I’d give her alone 5 stars if I could, and a pay raise. Yet, I still would NOT recommend this place to my worst enemy. Employees should be trained to watch for safety harnesses and seat belts coming undone, occupants in distress, and how to help someone in need immediately and safely. Rides need updating and maintenance. Several things need to be cleaned, or just redone in general. Take this as the review you needed to see, if you have smaller children don’t waste your money on a points package, or this Track location in general.