I wasen’t going to leave a comment but after seeing so many complaints about the same problem I felt it was necessary to do so. There was us three girls going in for the Shrek rave! We spent so much time ordering our fits, putting them together and getting ready for this show/concert. Right away there is two male security guards scanning everyone one for safety, we enter and break off into two lines where we have our tickets scan by two different females to get our wrist bands. At the moment I meet the grumpiest of ladies, keep this noted lol. I notice she’s being rude giving everyone wrist bands so I complimented her nasty glitter on her face
Read moreDon't go to this place if you're expecting a chill, easy-going atmosphere to see bands you love. A friend and I (22 and 21, respectively) head in to see Red Fang and two other groups. Tickets were a non-issue, prices were reasonable, and they only hassled me about my ID for a few minutes (I am out of state so I am used to this). Bands performed great and it sounded alright. However, my friend had a flask, which I didn't know about and was stupid, and apparently some hawk-eyed, lumberjack-ogre looking security guy saw it in his pocket (he hadn't even opened it) and took it from him. So we thought all was well, oh well, he lost his flask. Nope! Shrek comes back a few minutes later and says "we need to talk to you up front" to my friend, and apparently acts all cool at first, but kicks him out of the show due to his actions. Meanwhile there are people smoking joints and cigarettes left and right, and nobody does anything about it.
I realize my friend was breaking the rules, however, in my opinion, they could have handled this more responsibly. Him and I were both of-age, wearing wristbands, and each holding a drink we had obviously purchased at the bar there. We spent probably $20 each at the bar. The place seems to be run in a zero-tolerance manner, and in my opinion, that attitude ruins venues like these. There are meaty security guys trolling the place with flashlights constantly during the show, which is just not necessary. The management apparently feels the need to protect their bar income so badly that they used cheap excuses such as "you could have been providing alcohol to minors" and "it violates our alcohol policy" as a reason to kick my friend out. I'm sorry, and I know my friend was in the wrong, but such aggression to your customers for such a commonly occurring thing just isn't cool. They make it seem like they're entitled to have you in there, feeding them money, and if you make one wrong move, you're out. I'm not sure if it is the venue getting in trouble with local police over intoxicated minors or what, but such policing of the audience would need to be put to an end for me to return to this venue. There are much more responsible ways of dealing with such instances than intimidation and expulsion. Kicking paying customers out over such silly circumstances is a great way to ruin someone's perspective of a place, and prevent them from returning.
And despite being kicked out, they never gave...
Read moreDo not waste your time or money at the Aggie Theatre.
I am not someone who leaves bad reviews, but after what happened to me, I feel like I have to warn others. I was disrespected by a female staff member at this venue. I was with a friend who had too much to drink, and my group was responsibly working on getting her a safe ride home. We were approached by a female staff member, and instead of hearing me out about how we were working on getting her home, the staff member chose to act condescending toward me.
After finally securing a ride for our intoxicated friend, another friend and I were waiting in line for the bathroom when the same staff member walked in. Someone in line struck up a friendly conversation with her, and the staff member mentioned being from out of state. Trying, once again to smooth things over and to be polite, I mentioned that I was from out of state too.
What happened next was completely uncalled for. This staff member looked at me, as if I had said something outrageous, and proceeded to accuse me of being “extremely intoxicated.” Which I was not. She then grabbed my wrists, ripped off my 21+ wristband, and marked X’s on my hands like I was some underage kid trying to sneak in. Her words were condescending and degrading — she told me to “come and find her when I feel like I’m less intoxicated,” as if I were some out-of-control drunk that needed babysitting.
I was shocked by this extremely unprofessional behavior. Multiple bystanders came up after, trying to reassure me that what just happened was wrong. Strangers were asking if I was okay, and one even admitted they had no idea why I had been treated that way. That alone tells you everything you need to know about how out of line this female worker was. I know the venue’s guidelines about intoxication, and I was nowhere near violating them. This wasn’t about enforcing rules, it was about publicly embarrassing me. I left the concert shortly after because I was too upset to enjoy the night.
I do not know this staff member’s name, but she has black hair.
This worker seems to pick and choose who she wants to target, and has no problem humiliating customers.
I will not return to the Aggie Theatre, and I strongly encourage others to avoid this place unless you want to risk being publicly...
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