I called to see if we would need to pay for our 3 month old(who obviously wouldn’t be playing) in addition to our 4 year old. The owner answered the phone and then interrupted me in the middle of a sentence to say “Yeah, so it’s like we run a business right not a park, so the baby would need to be paid for too.” Not only is it ridiculous to charge for a 3 month old, but the fact that this place is supposed to be “sensory-friendly” but yet the OWNER talks to customers in such a condescending way speaks volumes about this place.
Response to the owners comment below: He did reach out to us. He apologized that “I took it that way” and offered for us a free pass to come to the gym. I said “I don’t think we’ll be coming to the gym, because you’re a jerk”. And he got egotistical and said “What did you call me? I’m a jerk?” and hung up on me.
Dude, this isn’t about the $12 you were trying to charge us for a 3 month old. We would have gladly paid it, even if it was a bit ridiculous. The point was if you’re going to treat your customers that way, how are you going to treat our autistic child when he has a meltdown in your...
Read moreReally underwhelming experience here. My husband and I took our son here for the first time and although he had fun for the 30 min we spent there we will not be returning. The reviews seemed promising but after visiting I feel like this place just isn’t being maintained properly, the play kitchens and toy food all looked very dirty and worn out, the balloon pit had very few balloons and the ones that were there had hardly any air and looked filthy. We went about 3 hours into them being open so I understood it wouldn’t be perfect as there had been kids playing already prior to us arriving, but a place like this pertaining to children should be kept up and cleaned throughout the day to prevent spreading bacteria and it was apparent that that wasn’t done. The place needs some more effort being put into it, $20 on amazon would be more than enough to replace and have back up toy food for the kids to play with at the very least. Really disappointing because I love the idea and inclusivity this place stands for, but the kids...
Read moreThis sensory aware gym offers kids of all ability levels opportunities to play, swing, jump, climb a rock wall, spin, and do a zip line. They also offer manipulatives, fine motor skills, and play store, fast food, and vet as well as a bunch of dress up costumes.The Calming Room is for a sensory break for kids, not for parents an provides a reprieve. The place gets progressively busier as it gets later in the day, so we come as close to 9am as possible. They offer parties so be sure to make sure they are open when you plan to come. They sell various educational toys. The women's and men's restrooms are wheel chair accessible with grab bars. The women's restroom has an adult diaper change station. Wheel chair accessible free parking with van access in front lot shared with...
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