
I walked into Cost Cutters Hair on a whim Saturday afternoon, hoping for a little refresh as I venture into my 50s, and left feeling years younger, all thanks to Jonathan! I had no appointment, just a hope that someone could work a little magic – and wow, did he deliver! Right away, Jonathan understood what I was going for: a style that felt fresh and youthful but still “me.” He suggested the length of bangs that would look best on me and proceeded with a trim, and I could tell right off he knew exactly what he was doing.
As he worked, Jonathan gave me styling tips, sharing how to get the most out of my new look with this Matrix Sleek styling spray that’s heat-activated. He broke it all down, from using the right brush to adding just the right amount of lift. Honestly, I didn’t expect a trip to Cost Cutters to feel like a mini styling class, but here I am, more hair-savvy than I was when I walked in.
Jonathan’s personality was the cherry on top—genuinely friendly, easygoing, and clearly invested in making sure I left happy. If you’re looking for an easy, walk-in experience with someone who listens and has a gift for making you look and feel fabulous, ask...
Read moreI am very disappointed after today. I had my hair cut and colored 8-13-16 and it took over 2 hours. I was not shown the back of my hair while I was there so once I got home and looked it over I was very disappointed in the way it looked. the blonde did not fade into the color and it look like I had a very bad hair cut. I called and spoke with Lorene and asked her if she was working tomorrow so I could get it fixed. I arrived a little before 11 to find out she had called out the night before. I explained to them I wanted my hair fixed and didn't want to go all week with it looking like this. The girl there then contacted the manger and basically she did nothing to help. She said I was never charged for the foils and I would have to wait for Lorene to return so she could fix it. I explained to her my work schedule and that I wouldn't be able to return during the daytime. No one contacted me the night before to let me know the girl wasn't going to be there and so I have wasted my time. They didn't even offer me a participial refund so I could go elsewhere and have it fixed. I WILL NOT REFER ANYONE...
Read moreI don't care for the manager. She is very rude and doesn't give the greatest cuts. They had a very great and nice lady that worked there. Her name is Heather. She did a great job cutting my hair, coloring it and waxing my eyebrows. Unfortunately they got rid of her. There is another girl there, that has brown and blonde hair with the top right side of her lip pierced. Her name is Lauren, she is super sweet and does a great job on waxing and coloring and cutting hair. I definitely recommend anyone go to her. Do not get your hair cut by the Asian lady, my mom went in and got her hair cut and she gave my mom a Bob cut, my mom was mortified and it looked so bad, apparently this woman does it to a lot of women. I don't recommend the chinese lady or the owner. I would never let them do anything to my hair. I strongly recommend to go see Lauren. She does amazing work and has an upbeat attitude and is such a sweetheart. She is the only woman there that I will let touch my hair or wax my eyebrows, she's funny but serious and she loves my long hair. I miss Heather but Lauren is...
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