Music Makers — Attraction in Galesburg

I recently purchased a high end European Spector through Music Makers' Reverb store. They gave me a GREAT price and a great bass. I have many high end basses (Warwick, Alembic, etc.) and this is right up there with them. I was a bit nervous buying such a high end instrument. The bass was absolutely perfect. It was on the floor but they cleaned off any fingerprints before packing as it came in immaculate condition. It came well set up and ready to play. I personally like the action slightly lower and more "buttery" but this was set up by the book. The neck was perfectly straight, the bridge intonation was set flawlessly. It truly came ready to play on a gig right out of the box. As soon as I changed to my usual strings it was like it was set up just for me. I have to give them a ton of praise for sending such a playable instrument. I would suggest loosening the strings prior to shipping in the future however.

My only complaint is they use UPS for shipping. I've had much better luck shipping guitars with FedEx. The shipment was delayed sitting at my local distribution center for two days. When it did arrive the box had some serious damage. Luckily, they packed the bass really well and everything on the inside was fine.

I called them prior to shipping the bass and they were super helpful. I asked if they had a hard case I could purchase for the bass so it could ship in something more substantial than the included gig bag. Being a slightly odd shape, they took the time to check all their hard cases for a fit. Overall this shop seems to carry very nice gear and take good care of it. I would feel comfortable ordering from them again, even if it's a high...

These guys are crooks. Everything they sell is overpriced, and their services are terrible. I went in to install a new bridge pickup for my electric guitar, and they quoted an unreasonable price for the job. Since I was already there I figured whatever, go ahead. They estimated the job would take about 24 hours to complete. Little did I know "24 hours" meant a month and a half to them. I'm not even kidding. Every time I went in to the store to check, they yelled at me and said "there's a guy who comes in to do the work, but he's been just swamped lately. He'll get it done when he gets a chance". So 1.5 months later I receive a call, and it's finally done. I go to pick up my guitar, and plug it in to one of their amps to check out how it sounds. It sounded like something was damaged in the guitar. I told them that there was something seriously wrong here, but they said it's probably their amp and I should go home and check it out. I went home, plugged it in and it was messed up. It literally sounded like metal springs grinding against each other. The strangest noise I've ever heard from a guitar. When I took the guitar back to them, they were incredibly rude and told me it was not their problem and the pickup was broken. So I was out $130, and left with a broken guitar. I ended up having to spend another $200 to get the whole thing back to playing condition. I learned my lesson, and have warned all my friends...

unfortunate, but i’d had a guitar in storage for a year and the fret board was a disaster.they did an excellent job cleaning that, however, they took it upon themselves to badly alter the guitar without asking us despite us being there and only explained what they’d done after it was too late. another thing about these “fixes” was that they didn’t address the problem at all! they said the action was too high the lower you got on the neck so they shaved the frets?? they also took some off the bridge, though only to the top, not where the strings rest in it. i’m a novice so i didn’t catch this in store, just paid for strings and cleaning and alterations for $40. value of guitar negatively impacted & i paid for it! nice and nice sounding 20yr old, semi acoustic fender. such a shame, and as i said before i was in store and they didn’t ask! i would get my strings changed there again, though stressing that nothing else be done without...