Goodwill Central Texas - Wolf Crossing — Attraction in Georgetown

A couple of days ago I went into the Goodwill on University in Georgetown, and I found a perfume bottle that was marked $2.50. The manager (David) tried scanning it a couple of times and wasn't having any luck for some reason, so he told me he wasn't going to sell it to me for that price because he remembers he priced it yesterday for $7.50. I was rightfully upset because this has never happened to me before and it shouldn't matter what he says he priced it for. I could tell instantly there was a personality conflict. So I called the district manager and told her what happened and she said that is not how they operate, she was sorry, and that I could pick it up the next day for the original price. I had a feeling when I got back the next day that the bottle would be damaged somehow. When I came in the next day, David, the manager, brought the bottle out to me. I took the lid out and the glass stem was broken. I went with my gut was correct, I knew it was going to be broken. I declined to buy it. He was the last one that handled it the day before when he locked it up in his office so he's the only one that would know about it breaking and he didn't bother telling me. I called the district manager again. She said she would deal with it accordingly. I go back again this morning in the toy aisle and I find a cheap action figure of a dad dressed in slacks and a shirt. It was in plastic and the package was missing. I asked for a price on it, with the gut feeling that the same Manager David was going to be there and give me a crazy price. Once again my gut was correct. One of the employees brought the figure back to me with a $5.49 price tag on it. Absolutely disgusted! That is not what they price their toys at, especially a cheap one such as this. I buy bags of toys sometimes for like $3.50 on up. This wasn't an expensive toy, it was in a partial package, and I knew ahead of time that if the same manager was there he was going to give me a crazy price on it. I believe in coincidences but not this many in a row. My gut also tells me he has a problem with white people such as myself.

UPDATE:

My review was responded to, and my response is that they will not lose my business. They will see my face in there daily, as I consider it a job site. I have been shopping at Goodwill my whole life, and many of them. I am not going to let a biased, irresponsible manager dictate my presence. Like many other managers, he will come and go, but I will continue...

I visited this location for the first time today, as I have only ever dropped donations off in the back. My experience was terrible. The prices are insanely high. I mean, I saw Dollar Tree items that were marked up 500%. I have never seen such outrageous prices at any goodwill in this area. Deciding that I would still make a purchase, I took my things to the register and spent the next 10 minutes with the most unpleasant cashier I have possibly ever met. She was extremely rude and it seemed as if me bringing some picture frames and T-shirts to her register was an inconvenience of mass proportions. She sighed, and I counted, 12 times. She was very unhappy that a couple items didn’t have price tags and that I had the audacity to ask for them to be priced. I decided against two items at the last minute, based on the price-Whoaaaa. She needed a coffee break or a nap or a training. I actually couldn’t believe how unprofessional she was. Yes…I was polite and just trying to help with hangers, minding my own thrifty self. I will not be returning and will not be making any more donations (I went ham this summer on purging). I wish she would have been wearing a name tag because that would be my new catchall for Karens. Only, she leveled up and made Karen look like Mother Teresa. Stay out of register 1’s line, we got...

I have to agree with other reviews, the prices are ridiculous, used dresses for $35??!! I've seen this cycle quite a few times where it seems like a new employee gets really excited to play with a pricing gun and the prices get crazy high. But then of course the racks get so jammed that you can't even look at things without your arms getting sore, then the prices get back down to earth.

Also I've read (and store employees have confirmed) that the better items never even make it onto the racks because they get shipped somewhere to be sold online. So you don't even get the great finds anymore. There just isn't really any reason to bother shopping at Goodwill anymore since much of the used stuff can be bought brand new in regular stores for less.

On a side note, if their primary cause is helping people find work, why do many of their stores have "Now Hiring" signs in their window? Shouldn't an employment agency be able to staff their own stores?

I don't know why I keep going back in the stores, I guess I keep waiting for the prices to be representative of a thrift store again. I wander around and don't buy anything and kick myself for not driving the extra few miles to Salvation Army where nearly all the clothes/shoes/bags...