I’ve been to quite a few MK stores…Arizona, Nevada, Colorado, Texas and West Virginia…the Gilroy California location is the WORST!!! First of all there was no one who greeted me, when walking around no one asked if I need anything and when I was paying and asked for an extra bag since I purchased two bags for two separate people the register person said its company policy to just give 1 bag per purchase. I explained to her that I am giving it to two different person. She said no. I asked if I can purchase an extra paper bag she said no. I asked another sales person again they said NO. What the heck I have never experience this. I just purchased almost $400 worth of merchandise and for a single bag they rather lose a customer. Will never go back to...
Read moreToday it was my bad experience ever at Michael kor gilroy. How the hell they hired the rude and stupid manager to handle this store. This lady is so crazy and rude that I never met. All those lady in the store not happy to help the customers. They going to out of business as the employees manager refuse to sell the product to the customers . Michael kor is the big company but hires this kind of people. How many customers that they been rude and refused not to sell the product ? And how Michael kor has the money to pay for all those crazy manager ? Today is 06/25/2019 around at 8:30 please check the camera and see how ur manager acted to...
Read moreI’d give it a zero if I could and Joe if you’re seeing this as well as any other unprofessional store managers & a few associates I encountered im talking about you. Rude & dirty looks as well as passive aggressive and customer service being the lowest if not one of the worst for a contemporary fashion store. I’ve been to designer stores and better upscale brands that treat you better & offer better...
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