KAY Jewelers — Attraction in Greenville

I happened to be driving by, and so I stopped in casually to explore whether KAY Jewelers could repair my wedding ring, which was missing 3 small diamonds.

Store Manager Robert Ingle's customer service was above & beyond, and the personalities and customer service of the other personnel was fantastic, too.

Not only could they repair my ring, for a reasonable rate, but they also re-pronged the whole ring. I got a great deal. Hubby and I also got the rings engraved; and my husband's wedding ring got buffed so well it looks more amazing than when we first purchased the rings 10 years ago -- seriously!

So we also purchased the lifetime protection plan, and now we can have the rings buffed &/or repaired anytime we want or need... in good times and bad, for richer or poorer... til death do us part. 😊

Thank you, KAY Jewelers staff! You made this a wonderful...

Bought a 3,000 ring from a different kay’s and brought it here to get it sized. WORST Place ever and the manager don’t even know how to size a ring. The ring has gone out 5 times for it to be sized. Then the manager put a big scratch in the side of the ring and tried to clean it to cover it. HELL NO it had to go out again for it to be fixed! Then it comes back and it now has a loose diamond so it has to go out a 7th time to get fixed. We have had the ring about 1 week in the past 2 1/2 months.... DON’T GO TO THIS...

My son purchased his fiance's engagement ring from this store and it is GORGEOUS. He did his homework prior to purchasing and felt like he got a great deal. The staff was friendly and helpful, the ring arrived earlier than quoted. Can't say enough good things about them. Next time I am in the market for jewelry I will make the trip there...