I want to take a second or two to recommend TECH SOLUTIONS LLC as you first āgo to placeā to solve your computer or network problems, but first I want to thank Dan for all he did to get my equipment back up and running like new. I acquired a virus that slowly made them useless. I thought that I had a router problem and contacted Netgear tech service to help me. For $99.99 I got 30 days of tech support. What I got was my computer cleaned up and everything working along with an embedded virus that they controlled.(they were not Netgear but very very professional.) When I realized that my computer was still hacked, I google for a computer tech close to me. TECH SOLUTIONS was the closest. I gave them a call and was told they could be at my place the next afternoon. Since that did not work for me Dan came out the next day. Saturday He spent more then four hours cleaning up the mess then recommended that he take it back to the shop to download my data to a safe hard drive, run a clean sweep, reformat my hard drive and reinstall my data to my hard drive. He brought it back to me the next day (SUNDAY) and installed Windows 10, my new Nortonās security program, and got all my other devices up and running. Since I no longer had the keys to my Excel and Word, he had to order me a key for Office10, that I downloaded the next day. Dan had more then 6 hours in my home getting all my devices working like new, and at a price less then what BestBuy was going to charge me for installing Windows 10 and Office 10.
My wife and I along with our neighbors could not believe the price he charged. AND on a weekend. Watching my ātechā friends āworkā on my laptop and watching Dan work on it, was clear the he was not doing trial by error work. He KNEW what he was doing and why Dan is a true professional, educated, honest, and āservice above selfā tech. And ALWAYS asking anything else I can do for you.
TECH SOLUTIONS, LLC is the only place you need to call for fast, honest, and right pricing. You wonāt regret it and I bet would be happy to recommend to you best friends.
Thanks, Dan. All is working great and FAST.š Dale...
Ā Ā Ā Read moreAs often happens when someone seeks tech help, my outreach to Tech Solutions LLC in Gulf Shores occurred because I was in a bind. My computer and devices are my everything - a significant part of my livelihood as a local Gulf Coast Realtor - and I'm always plugged in and on call. I am exceedingly cautious with my online activity. Still, I believed I might have had a near-brush with something potentially unsafe, so I felt it was vital to verify 100% that I had not been exposed to anything yucky. I rushed to Tech Solutions' aid.
The moment I walked in, the team's "bedside manner" was instantly soothing. After a few questions and scans, I realized I had overreacted. They showed me why I was entirely safe and secure and sent me on my way with a smile. I know this was ultimately a minor thing, but it was a huge comfort to have a local team of experts available like this, and at a location where I could physically walk in and bring my devices to be looked over by intelligent and friendly human beings. I was grateful for the assurance and am confident that I will be in good hands should I ever need any support, IT, or tech consultation services in the future....
Ā Ā Ā Read moreāāāāā Tech Solutions is a wonderful place to take your devices when you need help. I had an urgent situation while vacationing in Gulf Shores last weekāmy iPad crashed, and I needed it to perform my work duties. The employees at Tech Solutions went above and beyond to assist me.
Technician Gabe was incredibly kind and proactive. He quickly ordered and overnighted a replacement battery in an effort to get my iPad working again. Unfortunately, when the battery arrived, technician Wendy discovered the real issue was with the motherboard. Although the iPad ultimately couldnāt be repaired, Wendy didnāt stop there.
Wendy generously offered to stay after hoursāliterally two hours past closingāto ensure all my data was transferred from the non-working iPad to the new one I eventually purchased. Her dedication meant I was up and running on my new device and ready to work without missing a beat.
The owner of this business should be proud to have such outstanding employees. Thank you, Wendy and Gabe, for your professionalism, kindness, and incredible customer service. You truly went the extra mile! ...
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