The Lucky Rabbit — Attraction in Hattiesburg

I recently visited Lucky Rabbit with my two kids, traveling from Longview, TX. As a former resident of Hattiesburg, I was excited to introduce my children to this beloved store. However, my experience quickly turned into a "fart-tastrophe" that left me feeling more than a little "gassy."

After a long six-hour drive, we finally "puffed" our way to Lucky Rabbit, and it was everything I had hoped for. About 20 minutes into our visit, my 14-year-old son made a purchase that led to a stinky situation: fart spray. I immediately advised him not to use it in any enclosed area. When I learned he had spent $5 of his Christmas money on it, I tried to brush it off and focus on finding the items I had come for.

Despite not finding the specific treasure I sought, I picked up a few small goodies for $90, and the cashier was friendly and attentive while wrapping my glass items—she did a great job! We were in a rush to get to a family dinner, so we hastily "wafted" our way out.

As we were leaving, a young man approached us outside, looking concerned. He asked if anyone had sprayed fart spray. Mortified, I turned to my son, who denied it despite my suspicion. I realized the unpleasant smell I had noticed earlier was indeed from my son's "fragrant" purchase. I was so busy trying to find my treasures that I hadn't connected the dots. I expressed my frustration to my son right in front of staff and customers, which should have been handled in a less public setting.

While I was apologizing to the first young man and getting onto my kid, things escalated when another man confronted me aggressively, claiming he had my son on camera spraying the fart spray. I was taken aback and overwhelmed. I sincerely apologized multiple times as both staff members ultimately walked away while I was still apologizing. I felt mortified to be treated like a criminal over what was a harmless prank.

While I acknowledge my son made a poor choice (a real "stinker"), I don't believe we deserved the level of confrontation we faced. If fart spray isn’t welcome in the store, perhaps reconsider selling it. A store that stocks such "fragrant" items should have a sense of humor, yet there was no understanding or levity in the situation; we were met with hostility instead.

I’m left scratching my head about the expected outcome of the confrontation. Initially, I was asked if fart spray had been used, but then I was told they had it on camera. If they knew the source of the smell, what was the point? I made my son toss his $5 purchase in the trash right in front of the men. It felt like the confrontation was meant to ensure I was humiliated and angry.

I later wrote an email to the ownership, using humor to lighten the mood and seek resolution. Unfortunately, my humor seemed lost on them. Their response included an apology for my "perception" of their aggression but ignored my main concern about being publicly humiliated. They mentioned multiple complaints about the smell and that it needed to be addressed, but we were clearly leaving with our bags of goods. To add insult to injury, their reply included an insincere “lol,” suggesting they were asking for trouble by selling fart spray. It felt incredibly dismissive.

I’ve always supported Lucky Rabbit and recommended it to others, but this experience has made me uneasy about doing so in the future. I HATE writing bad reviews, especially since I’ve enjoyed watching this business grow.

Thank you for the memories, but I won’t be coming back—this experience has left a sour note in what should have been a delightful visit.

-Mother of the Fibbing...

I was super excited to visit this place after my roommate recommended it and finally decided to go! The atmosphere was nice, a good mixture of pop culture and old nostalgia with a few hidden treasures!! The staff was also nice and helped me when I brushed against a cactus.

But the biggest disappointment was that it was one of the LEAST WHEELCHAIR ACCESSIBLE places I have ever been to. I’ve been to other flea markets/antique shops (though at the time was not in a wheelchair) and I expected it to be tight fits. There was enough space to mostly get around and thankfully I am able enough to stand and walk for short periods of time if need be if I wanted to look at something specific. I also prepared for this by leaving my foot pedals in the care but I still had to move displays around, the bathroom was tricky to get too. Not to mention a WHOLE FLOOR I was able to look at. Also you can forget about looking outside in the back if you’re not able to stand and walk, and also the Pyrex bus is a no go.

Now I’m 21 and still pretty able-bodied (such as standing, walking, being able to move small things, etc.) and also had my able bodied fiancé who is well built. But good lord, whose idea was it to put the WHEELCHAIR RAMP IN GRAVEL!! First we had to go from one side of the building to the other just to see if I could even go in, and then we had to struggle through the gravel. I got stuck several times and eventually got up to drag my own wheelchair just to get to the ramp. Not to mention the ramp itself is so STEEP that if I had been by myself, I would not have been able to get up the ramp without standing up. Some wheelchair users CANNOT stand! It took me pushing my wheel AND my fiancé pushing from behind to get up the ramp. The deck is so small that I almost went off the side because the decor/tables took up 50% of the deck. And the front door has a bump on the floor (doorframe) that is nearly IMPOSSIBLE to get over, I was almost thrown out of my chair trying to get over it and AGAIN had to stand. Not to mention the check out line had a zig zag design that DOES NOT FIT A WHEELCHAIR. I was unable to even purchase the item I had! My fiancé had to go through the line and I had to go find somewhere to park and wait, where a customer was rude to me for “being in the way”. Which yes I know they can’t prevent customers from being rude to one another, but it could have been prevented if I could’ve just been able to go through the checkout. If my fiancé hadn’t been there, I wouldn’t have been able to purchase and they wouldn’t have made any money.

Now this is a real issue. If I hadn’t been able to stand and went by myself, I would not be able to even enter the store. While I was in the store, I saw not one, not two, but THREE OTHER WHEELCHAIR USERS who had the same difficulties as me! When I was getting ready to leave I got a bad episode and was very dizzy/lightheaded and did not want to stand, but yet I still had to drag my wheelchair through the gravel just to leave.

Very...

I’d like to start by saying I come to The Lucky Rabbit frequently and love the whimsy, nostalgia, fun, creativity and atmosphere of it. It’s a wonderful place to come and browse and spend time with friends and family. However, my very first experience with retrieving a piece of furniture from them was less than stellar. The manager from the first building acted like we were inconveniencing him and was low-key being snide, (“ma’am I AM the manager” even though no one was asking for one. Just wanted to speak to whomever could help, but I guess being the manager is super important to some people). At any rate, he finally sent us to the second building after it was established that that’s where the item purchased was housed, and told us to speak with the manager at that building. After getting there, I asked the lady behind the cash register in the grocery store area if she knew where the manager was after explaining the whole situation and she just stared at me with her mouth open like I was speaking Greek and says “So what do you want?” At that point I was on the verge of being rude but I told her “The MANAGER. I need the manager per the manager at the other building!” A very nice woman named Emily I believe(?) came out before I lost it, and said she’d received the emails and that based on the information she received she was able to find our purchase receipt and would have my item ready for pickup. I’ve worked in retail customer service many years and I understand communication can sometimes cause hiccups, and that’s completely understandable, however, there is a tone and subtext to be considered as well, and the tone was very much that we were a bother. My sister, who purchased the table, stated that when she went to buy it they seemed very put out when she tried to find someone to actually acquire it. I was going to purchase a chest of drawers today, but that experience soured me on buying from here. There’s a way to handle situations that may need a little extra communication or leg work and there’s a way not to. Emily nailed it. She was kind and patient and even told me and my family to enjoy browsing while they got our item ready. If she’s not a manager, maybe she should be since she was the most helpful person there. Maybe Emily is the owner, I don’t know, but she was very kind and helpful. The actual moving crew was really nice and helpful as well. Some of the other folks we came in contact with,...