Over all my experience here could not have gone any worse than it did. I placed my order two days in advance. When I got there it wasn't ready so they put something together in about 10min. By the time they were done I was already going to be late to pick my wife up for lunch on Valentines Day and did not have time to voice my frustration. The arrangement they brought out was not what I asked for and the owner/manager still charged me full price! Then that weekend someone tried to withdraw $500 from my account fraudulently. The only time my card was out of my sight is when I handed it to him at the store after he realized he "misplaced" the information that I gave him over the phone two days before. Fast forward a few weeks; I log on to my bank account and see that he double charged me. So then I finally decide to call and complain and all he offers is a "twice as pretty" of an arrangement next time (yeah right!) and said it would take him a day or two to make sure that he did in fact charge me twice. As far as one of his employees and/or himself stealing my info, he said, it's happened to him once before on his credit card... Thanks for NOTHING Tanglewood...
Ā Ā Ā Read moreI was on the way to pick up my mom from the airport, having not seen her in more than two years, and I realized while I was at another business nearby that I didn't know of any local flower shops. So, after finding Tanglewood on Google Maps I called and explained my hope to surprise my mom with a small bouquet of flowers that expressed my excitement in seeing her. The woman I talked with asked if $25 - $30 sounded good, which it did, and when she asked if I wanted bright colors, etc. I said something to the effect of, "My mom lives in China, has been traveling for 48 hours straight to get here, and I haven't seen her in two years... I just want her to feel really special." She said she would make it look great, AND BOY DID SHE!
When I arrived at Tanglewood about 30 minutes later I was impressed by the store's environment, and when they retrieved the flowers for me I almost cried, because the bouquet perfectly matched the exuberance I was feeling, and fit my mom's personality and needs PERFECTLY. I was way impressed, and I can't believe that it was only $30 (plus or minus)! Way to go Tanglewood, you've made a big...
Ā Ā Ā Read moreI recently had the pleasure of purchasing flowers from Tanglewood Flowers & Garden, and I must say, they exceeded all my expectations. From the moment I stepped into the charming store, I was greeted with a warm smile and excellent customer service.
The quality of the flowers was simply outstanding. Each bloom was fresh, vibrant, and beautifully arranged. I was amazed by the wide variety of flowers available, and the knowledgeable staff helped me select the perfect bouquet for a special occasion.
Not only did Tanglewood Flowers & Garden deliver on the promise of quality, but their service was also exceptional. The staff members were attentive and genuinely passionate about helping me find the right flowers for my needs. They patiently answered all my questions and offered valuable insights on caring for the flowers to ensure their longevity.
The bouquet I purchased received numerous compliments from friends and family, and it truly brightened up the room.
Thank you, Tanglewood Flowers & Garden, for making my experience so delightful. I will undoubtedly be returning for all my floral needs...
Ā Ā Ā Read more