The Belamour — Attraction in Houston

Sara's Inn was the most perfect venue for our wedding reception. I saw an ad in Weddings of Houston and fell in love with the charming look of this B&B tucked away in the Heights. When we went to tour, we found that not only is it a beautiful place in which some of our guests could stay the night, but the packages offered took a lot of work off of my planning plate. We opted for a package with the space, catering, and bartender service for our wedding of an expected 80 people. Once the pandemic hit, our guest count went down to just under 60 including ourselves. Sara's unfortunately did lose their caterer in the course of the ongoing pandemic, but Alexandra, our venue contact, was quick to let us know and offer to find a replacement caterer that met our needs (The Posh Affair Events and Catering). Alexandra went out of her way to make sure that we found a caterer we liked and still handled it all so I wouldn't have to find someone on my own and coordinate it on top of everything else. Needless to say, everyone raved about the food. Alexandra seemed to also be well-known in the vendor community. She referred our florist when we weren't having a lot of luck finding one on our own, and she knew our make-up and hair team as well, which really felt good. As our wedding day approached, she spent a lot of time with me on the phone to answer any last minute questions I had and make sure the table settings were what we were looking for. Then finally, our day was here. We got married at a church about 3 miles from the venue. After the ceremony, our guests began to arrive while we took photos with our photographer. I honestly had no idea what was going on inside as people arrived, but I trusted Alex to make sure everyone was comfortable and had a drink in their hands. Honestly, I couldn't have asked for a better partner at the reception venue. I can't imagine what it would have been like if Alex wasn't there to keep our vendors in line and handle the catering. Our vendors that were unfamiliar with the venue kept making comments that Sara's is such a beautiful venue, and they expect to see their business pick up in the future. Our reception was like a dream and we didn't ever want to leave. We ended up paying a little bit more to the venue to go past our scheduled end time, which Alex graciously allowed. My husband and I stayed the night in the beautiful Rooftop Suite and opened cards and gifts in the privacy of our rooftop balcony before turning in for the night. It was so romantic. Many members of our family ended up booking rooms and we all woke up to the most beautiful smell of breakfast being prepared. We went downstairs, ate an amazing breakfast (delicious quiche), had some coffee, and said our goodbyes before packing up. Seriously, what an amazing experience. I wouldn't trade it for the world, and Sara's Inn and Alex MADE IT...

The venue is amazing. However, the staff was less than helpful. When we first met, we discussed all our options and agreed upon something they recommended. When we got the plan, it was completely different than what we discussed. After calling them, they said "well, we'll just revert it back to what we originally discussed." They then changed their minds again and basically said "take it or leave it," like we were the problem. The person we dealt with consistently changed the options even though it was her who gave us those options. The owner/manager refused to even take a phone call. Very disappointing outcome.

*A perfect response to show customer service. Asking for a discount if I prepay for an event that if over a year away isn't haggling. Why can't I ask a simple question? Neither is trying to understand what a $750 service fee is paying for. You could have responded with something like "it's for the extra staff needed for the day of the event" or anything. But you simply said, "Other venues charge it." Which isn't a response that helps me understand why this fee is being charged. Finally, I did read your prices, but when your staff tells me something different every time we talked, I got confused. It did not seem straight forward. Appreciate the clarity and sorry to be such a bother about asking 2 questions. A real haggle. We've spoken to plenty of other places now and they have all been easy to work with and answer...

We had our wedding ceremony at The Belamour, and it was absolutely perfect! Though we chose a different venue for the reception, The Belamour staff still went above and beyond to make sure our ceremony was everything we dreamed of. They allowed us to arrive a couple of hours early, so we could get ready in their stunning Bridal Suite, which was a beautiful and calm space to kick off our special day.

The venue itself needed very little decoration—its lush leaf walls and flowers created a natural elegance that was simply beautiful. The chair arrangement was spot on, and Paulina was a true rockstar, guiding us with advice and even preparing photos to give us a clear vision of how everything would look. Her attention to detail and genuine care made such a difference.

Every staff member was incredibly flexible and genuinely dedicated to making sure our experience was nothing but positive. Unlike other venues we toured, where we felt like “just another couple,” The Belamour made us feel genuinely special. I would go back and do it all over again in a heartbeat. We even got to leave a few things overnight without a fuss, which was a thoughtful touch. I truly had a wonderful day, and I can’t recommend The...