The staff was very nice and they treated me very well. I had the QCW procedure done. I don't think I would have gone through this without them.
I was a little unhappy with the treatment I received from Dr.Yoko the first day I made my appointment. I scheduled a consultation and procedure on the same day. I think I caught her at the wrong moment but she seemed a little frustrated when speaking with me and talked over me. I got a little scared to voice my opinions on what I wanted. I also came to my appointment 15 min earlier to prepare for everything. They had me waiting in the consultation room for 45 minutes and I heard her having other consultations over a video call in the room next to me. Made me feel a bit unimportant. The surgical assistant prepped me for surgery. Before the operation, Dr.Yoko went over what shape I wanted again, I was happy with what she showed me. She then said that she will be back after she has another consultation. I was on the table inhaling laughing gas for a good 30 minutes and had a long talk with the surgical assistant until the she said Dr.Yoko is taking too long and dragged her back to do my operation. The pain from the operation was not bad but it's not painless. The operation took ~45 minutes and the assistant said Dr.Yoko had to redo my sutures three times for my right eye and twice for my left because she is a perfectionist. I think this is where the eyes I wanted deviated into something else.
My eyes came out uneven and smaller than what was promised. So I came back asking a month later if she can redo them. She said she purposely made it smaller because of my eye fold. I understand that, but it would have been nice of her to mention that before she made me go through the operation...
The 3 year warranty for QCW sounds nice, but there are a couple catches. If you want to fix your uneven eyes, it has to be a 1mm difference. They can't change the shape of your eyes if you are unhappy with the results (parallel to tapered and vice versa), or you need to pay full price. If the sutures come out, you need to pay to get them fixed. Dr.Yoko was nice enough to not charge me the full price to fix them. But there is another catch. They will explain that there will be a $500 charge to fix your eyes, but it's actually $1000 because you need to have 2 sessions. One to take out the sutures and one to fix them.
I had very small eyelid folds, where I can't even put on strip lashes without my skin folding over them. After the procedure, it's just a bit wider in the back. I still can't put on strip lashes, which is sad because that's the reason I wanted this procedure in the...
Read moreAfter months of speculating, I finally pulled the trigger on getting my double eyelids done with Shonan Beauty Clinic and I am very happy with the results! The doctor goes through a simulation with you during your consultation, which is free, and together you decide on what shape and size you’d like to move forward with. I wanted something on the more natural side and I think she did a great job of giving me what I asked for.
During the procedure itself, they administer laughing gas, which makes you feel like you’ve had a couple glasses of wine (this helped a lot), and also local anesthesia to your eyelids. I would not say that the procedure is painful, but you are awake, so did have some anxiety as they were flipping my eyelids over. Post procedure my eyelids were noticeably swollen (one more than the other) and I would say it took a good 2-3 weeks for the swelling to fully settle down. I felt comfortable going outside and seeing people after a week.
I did knock off a star because I spent a lot of time waiting during my appointments. I ultimately did two consultations, just to be sure. At my first appointment I arrived on time but was told to take a seat and waited an hour in the waiting room before the doctor saw me for my consultation. I was told she was in surgery, which was the reason for the delay. At my second consultation I received a text message from the office five minutes before my scheduled appointment saying that the doctor would not be in until an hour and a half later -_- I was driving from Los Angeles so I had already arrived at the office at that point. I waited the hour and a half, and then another half hour or so for my consult. I decided to go for the same day procedure and was able to get my double eyelids same day. I was told that I would have to wait to get my procedure because of the schedule backup but put my foot down and was out of there by around 2pm or so for a 9am appointment.
All in all, they do a good job with the double eyelid surgery but be prepared for long waits. With the combination of consultation appointments, scheduled and same day surgeries, it really seems like they are booking people back to back and always running late. Also, be sure to read and understand the policies before moving forward especially when it comes to the warranty and...
Read moreI have an uneven eyelid and one eye is more droopy/monolid which actually causes peripheral vision issues. I went to Shonan Beauty Clinic and had the QCW instant double eye lid surgery. Dr. Yoko Suzuki is a wonderful doctor. She is patient, very professional, experienced, and really listened to me. The staff is also very nice, professional, and was very responsive to all my questions. This is my first time getting any cosmetic procedure done and I was very nervous. The procedure was not painful but it was uncomfortable. After the procedure I had a lot of swelling, but little bruising (took the meds they recommended for bruising) and it looked like I cried. My eyelids were so swollen even after icing everyday and I was worried that my eyelids were too big. The staff and Dr. Suzuki reassured me constantly that the swelling will go down. I had to be patient and after two months, the swelling has gone down significantly and my eyelids look very natural. The only thing is that I noticed that the shape of each eye is a slightly different from each other (one eye is a bit more rounder and the other slightly more tapered) but not significantly noticeable to other people especially with makeup. I informed Dr. Suzuki about this and I had follow up appointments to discuss my options and she really worked with me. She told me to wait to let my eyelids heal more. I’m glad I listened to her and waited two months because the swelling has gone down very much that we both agree that it looks good and I decided not to go forward with any revision. I am also able to see better peripherally on my left eye since I have an eyelid now. I am happy with my final result. Dr. Suzuki made me feel at ease and she really gave me options and worked with me with my situation. The great thing about QCW is it’s not permanent and it’s reversible! Dr. Suzuki will make sure you are happy with your result and will work with you! I highly recommend Dr. Suzuki and the staff (Alex, Jenny, & Shiori) at Shonan Beauty Clinic! Thank you Dr. Suzuki...
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