Home Instead Home Care Services of Pasadena — Local services in Pasadena

We are very thankful for Home Instead staff, the care manager, and the help/care of the care team. Our elderly loved one has Alzheimers, and is legally blind and can be difficult. While we are very thankful for each and every caregiver, it's natural that there are specific individuals who have personality and characteristic dynamics-connections with their client, and a special compassion and heart connection, even with certain types of clients that can be challenging at times due to their conditions. Over the years, we have used different agencies due to different locality and need. In each agency, there are certain caregiver-client dynamics that connect more, have a repore with a client, more than others; it is natural, and normal as in any field of work. As our loved one's Alzheimers and needs progressed, we hired Home Instead to help when moving/transitioning to assisted living/memory care and also since then, of which also was during hospitalization and rehabilitation after major surgery. Dip is one of those exceptional caregivers. He has a compassion for his care and his clients. He is very conscientious and aware of a clients issues and situation and of anything new that arises or changes and he communicates that clearly and well. Dip goes above and beyond from a deep caring heart for his clients and is involved greatly in noticing and learning as much as he can about the client, and connecting with them, and has a special touch with clients who have Alzheimers that can be difficult or challenging at times. He is always thinking of how they can be most benefitted, comfortable, and awake or engaged in a daily routine, or during rehabilition after a surgery. Dip is very good at communicating about the client with the family, whether it be how the client is doing, or about anything the client is in need of or that would benefit the client, and he communicates with details and specifics, which is wonderful. He shares ideas or suggestions that he thinks may be very helpful, beneficial in the clients situation...has a repore and connection with our loved one. He has been very key in her rehab and in helping her get used to having a routine, as he works closely with her, getting to know and understand her and he has a natural way of thinking of things to do in her unique situation to more engage her or be more involved with her or of any new tangible things that would be a blessing or helpful to her. Dip has played an immense part in encouraging her in her rehab to do that which is needful and best for her well-being, when she wouldn't for others, and during the transition time from the hospital to the rehab center. He has a heart, compassion, connection for his clients that is a gift and blessing from God. Again, we are very thankful for all the staff of Home Instead and the help/care this...

If you are reading this, you probably already know what a challenge it is to find high quality in-home caregiver support, ongoing or temporary, for a loved one. We have done our fair share of interviewing various groups; so perhaps this review can save you some of the leg work and point you in a good direction.

Besides having PD, my husband has had four surgeries in five years. For all but the last, I have been the sole caregiver. Remembering the challenges of the first three surgeries and anticipating a lengthy and strict (in terms of do's and don'ts) recovery period, we planned ahead and engaged Home Instead.

I confess that one of the things I had initially dreaded about engaging such a service was that we'd have a "stranger" in our home. However, from the initial Q&A and planning conversations through to the assignment of our extraordinary Caregiver (Nancy C.) and ultimately to our current, and equally extraordinary Case Manager (Anthony H)—Home Instead has been a God-send. While they do not offer medical support (e.g., nurses, etc), they do offer a full range of practical day-to-day caregiving services from skilled and experienced personnel, all tailored to the clients' particular needs.

Now for the first time in five years, I feel like someone is helping me carry all these responsibilities, which allows me to breathe again and even have a little time to myself—which enables me in turn to be a better partner and primary caregiver.

None of this would be possible without Nancy, who already feels like part of our family. Not only is she very experienced and supremely capable but Nancy also comes to work in a pleasant frame of mind, friendly and eager to help—all qualities which make us so glad we "took the plunge" and engaged Home Instead.

A shout-out also to our Case Manager, Anthony, who has streamlined all our services, found solutions to our particular care needs, and is always ahead of the curve in managing all the details between Home Instead and our LongTerm Insurance Provider.

In short, I don't know how I have managed without Home Instead. Give them a call; I think you'll be...

Our caregiver is fantastic! We use Home Instead for four hours every week, and our caregiver takes care of all the heavy lifting and heavy work that needs to be done. Grocery shopping, vacuuming, changing linens on beds - I depend on our Home Instead caregiver to take care of all the things we can't do ourselves. And we can stay in our own home without worrying about doing the heavy, difficult work! Thank you Home Instead! Barbara Ower

UPDATE MARCH 6, 2020: We've had several Home Instead Caregivers during the past 3 months, and all of them have been wonderful. Each of them brings their own special personality to our home. Aracele is a whirlwind of activity, and we very much appreciated her high-energy and upbeat personality. 🌟🌟🌟🌟🌟 Vilma is cheerfulness personified. She always has a smile on her face and brings her sunny disposition with her every time she visits our home.🌟🌟🌟🌟🌟 Delores is a real workhorse! She completes every task to perfection, and leaves no stone unturned when it comes to detail.🌟🌟🌟🌟🌟 Simone is new to our home, and she is still adjusting to our lifestyle and our schedules. We were just notified that she will be leaving the company, and we are sure she will find an occupation that is best suited to her personality.🌟🌟🌟🌟 And coordinating all of our caregivers is Rita, a true professional and an overall lovely person. She frequently calls just to see how things are going and to find out if we need anything. Now that's dedication!🌟🌟🌟🌟🌟 So, if you are looking for a caregiver for a family member or friend, just call Home Instead and they will take care of you quickly, competently, and with an attitude of caring that you won't find anywhere else. We couldn't be more satisfied...