Hong Kong Market — Attraction in Kent

This Hong Kong market items are average higher price than other Asian market in Kent. We started to notice it after 10 min in the store. Customer services almost none. We normally go to 99Ranch market but they don't have the item we were looking for. We decided to go to this Hong Kong market to give it a try. For the item we buying they have raised the price & forgot to change the listed price tag and still trying to sell at the already raised price. We bought 6 of those Vegetarian XO source at $3.89 each but the cashier shows $6.19 each. At that moment my wife wasn't paying attention on the receipt until I asked her about the total. We've noticed the price difference and immediately went back inside talked to the not busy young male cashier. After I told him we've been over charged, the guy was looking at the receipt for almost 10 min without even bother to go to check the listed price to find out, no apology just told us to go get a refund. I said you have to change your price after you've raised it or you're going to sell at the original price then go change it. That young man didn't say a word.

He referred me to talk to another older female cashier ( may be she is in charge ) So we did but the older cashier kept saying the one we got is a better one that is why it cost more. I know there is no such a thing as better one. There is only one cause we have been buying it all these years so we know. I insisted her to go take a look on the price tag shelve. After she looked at it still trying to say we got a better one. I said if we got the so called better one then the bar code would have been different, I said just look at the bar code it is the same. She removed the tag and go back to the cashier tilt & scanned it. Finally she was willing to pay me back the difference but her facial expression was not happy at all and again, No Apology. If you guys go there for groceries shopping CHECK THE...

In My Opinion: This store deserves a NEGETIVE 5 stars and should be shut down before someone dies!!!

Although I am being reminded by google that I was here. I didn't leave a review prior to now because I decided to leave empty handed.

Aside from the staff having a major disregard for social distancing. They apparently have ZERO regard for their customers health and/or life as well!!

The meat department has a pull a number type of customer service prioritizing system.

There were about 6-8 customers that were all standing shoulder to shoulder as if there were no concerns in the world. So instead of pulling a number I decided to see what was available in the cooler area where there were no other people at that time.

An employee came out of nowhere and began to pick up a large black cover off of the floor and placing the cover over the entire length of the meat that I was looking at. He wedged himself in between me and the meat counter forcing me to step back even though I was clearly attempting to select a package of meat.

Blown away from the disrespectful actions I stood there and began to watch as the butcher behind the counter used a bloody towel to wipe off his knife before cutting the next chunk of meat. I was traumatized as I watched him remove chicken from his workstation and nonchalantly throw a chunk of pork on the same surface without sanitizing his surface in-between.

Call me crazy, but at this point I felt compelled to call to the health department.

In short, I do not recommend visiting...

Being the only Asian market in downtown Kent, the market is almost always crowded. Parking can sometimes be a challenge because of that. There is a very good selection on the shelves including some American items. They also have a full service of fresh (whole!) fish/seafood counter, and they also have fresh poultry items. Prices are very reasonable compared to regular grocery stores. I also like that it has a well stocked section of kitchen wares such as butane stoves, rice cookers, pots, pans, woks, bowls, chopsticks etc etc.. There is a small deli with several "hot items" selection in a buffet style steam table by the produce sections that you can get a quick lunch or dinner. They also have a "roast meats" such as whole roast duck or pig counter next to it. The 3 stars is because the small parking lot is always messy with trash everywhere. Food items are sometimes stacked in boxes directly on the floor which is unsanitary. The cafe only got an "okay" for food...