Tongass Historical Museum — Attraction in Ketchikan

IT WAS TERRIBLE! My mom who is in her 60s really needed to use the restroom. The woman working at the front desk refused to let her go to the bathroom because they were cleaning it. I would understand if the bathroom was being repaired or there was a plumbing issue. But the fact that it was just being cleaned and she really had to go and the front desk woman wouldn't let her is just ridiculous!

She is also in her 60s so it's not like she can run to the nearest bathroom in a restaurant or cafe. If I could give this place zero or negative stars I would. It just about decent human compassion and giving a person some dignity. It honestly really soured the whole experience in Ketchikan.

I understand when staff don't like rude tourists or even tourists over taking their town. But my mother wasn't rude and even begged because it was an emergency. I want to save my mom some dignity but to put it mildly it was a humiliating experience for her to walk back to the boat to clean herself up.

Please train your staff properly and allow an elderly woman some dignity the next time she asks to go to the restroom even if it's being cleaned. It literally only takes an additional 10 minutes of patience....

We took a 20mins walk from Totem Historic museum to here. You can also wait for the free shuttle outside the museum to come over here. A small little compact museum, but all exhibits give you a true sense of the history, culture, and enduring strength and spirit of the people of this salmon city-Ketchikan. It’s provide information about the past Like mining, fishing, cannery, totem poles, Tlingit people and new exhibits are about the new local life. Good to spend 1-2hours reading through the information of course it will be great if tour guide are there to explain more lively information. The reception young staff is patient and explained how we should go round visiting museum. There is a free shuttle bus stop right outside the museum which gave us much convenient during...

Small, but very worth the 5 dollars! It gives you a look at and a sense of what Ketchikan was and is for the people who live and work there. I loved how the exhibits celebrated individuals past and present who work the docks, mills, fishing boats, and freighters. The Tlingit People's influence on the culture can be seen throughout Ketchikan in the amazing totems, also celebrated in the museum. Enjoy the very fun and hands-on nautical knot tying exhibit (I flunked, but had fun doing it; I'd make a lousy sailor!). The museum may be small, but all exhibits give you a true sense of the history, culture, and enduring strength and spirit of the people of Ketchikan. (The short video is a salmon hologram on the floor of...