They sold me a defect product that shorted my tree lights which could have caused a fire. They said they would replace the lights but lied. I went to the BBB and filed a complaint which is public record. They lied and didn't respond at the end.
"This message is in regard to your complaint submitted on 12/30/2023 against Hobby Lobby Stores. Your complaint was assigned ID 21078238. Better Business Bureau has made two attempts to contact the business regarding your complaint. We regret to inform you that we have not received a response at this time and this case has now been closed as an UNANSWERED complaint in their file. Because we are not a government agency, we cannot force a business to respond. You may wish to contact your Attorney General or like agency. If the company has contacted you directly and resolved this complaint, please let us know immediately. Should we receive a resolution in the future, we will let you know Better Business Bureau develops and maintains BBB Business Reviews on companies across the United States and Canada. This information is available to the public and is frequently used by potential customers. In the case of your complaint, the business's failure to promptly give attention to the matter will be reflected in the review we give to consumers about them. BBB regrets that we were unable to assist you further and wishes you the best in your future efforts in resolving this matter. Sincerely, Sara Williams Dispute Resolution Specialist"
I will never spend a dime with Hobby Lobby. Shame on them for marketing religion. Their corporate office certainly does not...
Read moreThe first time I walked in the store I thought it was amazing. But after walking around for some reason I felt kind of uneasy about something. I couldn't put my finger on it, and I kept walking the aisles. I discovered that they don't have much selection of items for my particular craft, rubber stamping. They do have some cute paper, etc., which I have purchased in the past and found that the quality was not as nice as the well known brands. But they don't carry any of the brands that I like, except maybe Sizzix. Their inventory of these products is always very skimpy. They might have the kind of ink you are looking for, but it is never the color you want. And their prices are higher than a lot of stores. I happened to go in there yesterday because it is close to my house. I was looking for a few items that were not for rubber stamping, so I walked around bit. And then it hit me; if you are not a Christian, I don't think this is the store for you. It seems like almost every where you look, there is a religious theme. This is perfectly fine; a store should be able to stock the kind of things that go along with their particular faith. But I don't have to shop there. I doubt that they will miss the amount of $$$ that I would spend there, lol. I will say that if I had a child that needed craft stuff for school, this might be the store for you. They have an...
Read moreI drove about a bit to get here but it was SO worth it. After this first visit, I will ONLY come back to this location!
I took a framed painting I made in to get some matting done. But before I came here, I went to Michele’s. At Michaels, they said I’d need to wait a week to get the matting done. It was my first time matting anything so I wasn’t sure if that was standard practice, but I knew I couldn’t wait because of a deadline. So I called this hobby lobby and they said they’d do it same day. And they did!
I had a lot of anxiety about it (I’m framing a painting for an art exhibit and needed it to be perfect). But Aaron was so patient and took all that stress away! He walked me through it, gave suggestions, helped me match colors, and overall just made the process so incredibly easy. He even put it in the frame for me (something Michaels wanted to charge me $10 to do).
I’m incredibly happy with how it came out and am so moved that I needed to rush to this app and share. If you need to frame anything (especially if you need custom frame or custom matting), then come here. Aaron with...
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