Juniper's Precision — Attraction in Lafayette

If I could give zero stars, I would. (if you're considering this place, seriously read.)

I paid $150 for a navel piercing here and it was visibly crooked from the start. For that price, the work should have been flawless, but instead Erin left me with crooked placement, terrible jewelry, and Charly left me with some of the worst customer service I’ve ever experienced.

The top piece of jewelry they used was a square diamond — completely inappropriate for a navel piercing since sharp edges easily snag.

The bottom ball wouldn’t stay on. It was a push-in push-out mechanism instead of a standard screw on. I lost it twice in under 12 days (the second time for good). Not to mention, when I was getting the piercing, they didn't use a clamp. First red flag.

When I went to another piercing shop while traveling, both the piercer and apprentice immediately noticed the piercing was crooked. They also explained the jewelry Juniper’s used was extremely poor quality and bad for healing. That shop replaced my bar and balls for free. For reference, they only charge $20 total for piercings (jewelry included).

Juniper’s Precision, on the other hand, charged me 7.5x more for crooked work and garbage jewelry.

When I went back to Juniper’s to address this, I was told the piercing should be removed, healed, and redone later. They promised to order me new jewelry that screwed on. Why that wasn't done from the get-go? Who knows. Over six weeks passed with zero communication, only for me to find out later that they had been sending texts to someone else’s number in a completely different area code.

When I finally managed to book a new appointment, the piercer (Charly) texted me the day of to reschedule. Not only is that unprofessional, but after all the mistakes they’d already made, it was the last straw.

I politely requested a refund, given the botched job, lack of communication, and wasted time. Instead, I was told:

The jewelry they “ordered for me” would only be available if I paid for it (after already paying $150).

A redo with new jewelry was offered — but only by them, which I have zero trust in at this point.

A refund was “not possible.”

So now I’m left with a crooked scar, $150 wasted, and a whole lot of frustration.

Save yourself the time, money, and headache. DO NOT go here. There are professional, affordable shops nearby that actually know what they’re doing and care about...

My boyfriend and I got permanent bracelets and Charly was great! She was very nice and helpful. The process was really quick! If you’re looking to get permanent bracelets, I would definitely recommend! If you are looking for a specific type of chain, I would message her or call ahead as her inventory seems to change.

**update: the bracelet fell off after only one week, even with being careful :( I didn’t even feel it come off so I lost it (probably while going to class). Personally, I feel like 100$ is quite expensive for something that didn’t last more than a week.

*last update: both my boyfriend & my bracelet fell off (we were both careful) within the first 1-2 weeks). i understand that i can get free repairs but i don’t think for something that expensive ($100 per bracelet for a simple thin chain) and taken care of so well, i shouldn’t have to come get it fixed on a weekly basis. I feel that the welding process used might not be enough to keep it together for long. i never said it wasn’t my fault i lost it, but im respectfully saying that it doesn’t hold up well, even with careful treatment, so i dont think the price is justified. Coming weekly to get it repaired seems unreasonable to me. I’ve been very respectful and understanding, so I find it bizarre that you can’t take kind and gentle criticism in the form of a review without getting combative and trying to call me out personally? I am entitled to my own opinion, and I am just letting people know that if they’re considering getting permanent bracelets, to warn them of the possible issues...

Where to start with Juniper's precision...

I've never been a big piercing person but I accompanied a friend to get theirs done. After going back and forth with staff- Juniper's precision had not only turned her away, but also publicly shamed her and made her feel poor because of her choice of piercing. I understand that for liable and safety reasons staff can not complete certain piercings or tasks, but shaming a client/paying customer for choice of jewelry is unacceptable and bullying.

I advised her to leave a review on google and following this MULTIPLE workers from here berated her for her review! They claim she "lied" about her experience and asked her to take your review down. The "professional" responses left by the owners on these reviews don't tell the full story. If you even think about speaking your opinion on this store, expect the wraith of the employees that work there. I've seen piercers who work here even go as far as posting negative reviews on their personal instagram accounts. Extremely unprofessional and feels like a middle school bully.

I will say I know that many people have had good experiences and good outcomes when it comes to their piercings, but at the end of the day I would much rather take my hard earned money to someone that won't bully me publicly on their instagram account 10 minutes...