Wave Lakeview — Attraction in Lake View Township

Update: yet another instance of no hot water. Nothing even comes out. No warning from management. No proposed solution.

It hurts to leave this negative review, but it is completely necessary to save others from the unfortunate reality of living on this building. I am in my second year of leasing at the Wave Lakeview. My first year under Amber, the property manager, was lovely. The building ran smoothly, there was fun events for residents... nothing to complain about.

Now, under our new managers, life is entirely different. The elevators are constantly broken (the freight one for over a month and half) or reserved for a move by residents rightfully fleeing the building. The elevator will be locked for several hours on end despite no one using it - management is sitting in their office 20 feet away, unbothered.

That leaves us with one elevator for 30 floors of apartments, leading to wait times of up to 15 minutes to enter or exit the building. Additionally, the middle car routinely plummets 4-5 floors at a time, leaving us unsure if we'll even get out of the building at all, let alone in a timely manner.

Having a restaurant in the building is nice, except when its patrons park their cars in the turnaround for several hours, blocking out Ubers, delivery drivers, other movers, and actual residents. Management is again, just upstairs without a care in the world.

Last winter, the extremely heavy plate of glass that makes up our balcony railing and the bar that supports it had spontaneously come loose, creating an extremely dangerous situation. Management, upon fixing it, declined to inspect the rest of the building's units to verify their safety as well. If you move in, don't lean on the railings!

The package room is routinely a mess, and when "made aware" of this (management should already be aware, not have to be told things by residents), management informed us that it was OUR duty to tell delivery people to utilize the Amazon Hub system, and that there was nothing they could do.

So, management started putting packages in the Hub for residents. It never notified me that I had a package, and once I requested a code from management, they said that they had to delete my account and have me remake it. So I did. Then they informed me they had taken the package out and moved it into my boyfriend's name? Which I believe is legally not allowed and classified as package theft, considering it is a piece of mail address to me, not him. Whatever.

Overall, there is just instance after instance of mediocre resident service, ineptitude, and downright refusal to do the job that they're hired to do. We've emailed management's superiors several times, and only then does Rachel spring into action. Recently, upon encountering a locked elevator and movers utilizing elevator cars they are not supposed to, we walked up to the second floor to alert Rachel. Upon informing her and pressing her to solve the problem, she responded with, "Do not talk to me. I don't want to talk to you anymore." Oh, if only we all could shrug off the duties of our jobs so easily without consequence. Nicole seems to do the best she can given the building and the team she has.

Overall, the building could be phenomenal, given its location, amenities, size, etc. However lately, it feels as though management has been told to make our experience here awful so that we all get out, so that they can sell the building and be...

Horrible management. Lived here 2023-2025 under a few different bad owners.

My unit had a gas leak from renovations 2018 that they didn’t catch or resolve until 2024. Despite knowing other units had the same issue, did not proactively check my unit or believe me when I reported.

I explicitly advocated for management to check other units for gas leaks given I know other people had the same issue prior too. They refused and claimed they do routine annual checks. This is false because they never performed any annual maintenance check of my unit in the two years I lived there.

PSA - If you live here, force them to call People’s Gas and have them check that the valve to the unit has a GAS valve rather than a WATER valve installed that’s slowly leaking.

Found two dead cockroaches in my apartment. Several other neighbors have experienced the same. They did send an exterminator quickly. But for a follow up visit, they didn’t give the legal 24 hours notice, just showed up at my door, and I was not available for them to enter.

The elevators are very consistently broken and frequently have issues. Don’t think there were many consecutive months where all three elevators functioned properly. Slightly annoying for me but huge accessibility and safety issue.

The building’s water is turned off several times each year because the pipes often require maintenance. Pretty common issue for older buildings - but managed way worse than other buildings in the area. Annoying because they often don’t give much notice for you to stock up on water for the full day shower/sinks are shut off.

Two or three times the heat went out for the building. Common for older buildings.

FYI - The person touring me warned me years ago, but the heat isn’t individually controlled so units are super hot in the winter. I figured it couldn’t be that bad LOL but the windows need to be fully open and fans running in the dead of winter for it to be a tolerable temperature. Annoying but do-able depending on your comfort level.

Issue of poor business and fund management. Not worth it at all for the...

Wave Lakeview was created from the deconversion of the previous Bel Harbour Condominiums. It's a tired building that's getting a huge makeover into modern rentals. Until then, and it could be 2019 or later, the whole experience is a miserable sh-t show for us residents.

If you're a prospective tenant, the first thing you'll notice is there's no doorstaff and currently, no on-site management. There's a leasing person and a few maintenance folks, but that's it. For a 30-story, 200-plus-unit high-rise on the lakefront, not having a doorperson is unbelievable.

If you're a resident, you'll notice the incessant construction noise from 8am to 6pm, Monday through Saturday (and an occasional Sunday). Drilling, hammering, gutting, installing, sawing, boring through concrete, the smell of epoxies and wet paint and the constant white dust that permeates almost every residence no matter how well residents try to hermetically seal vents and openings in their units.

There are lots of annoying little things that residents have had to put up with along the way through the construction process: numerous water shutoffs, packages left out for residents to rummage through instead of locking them up, dirty elevators and hallways, only allowing cable modems for Internet because they cut the telephone lines (without notifying residents). Another oddity they've implemented: there's no way to call anyone in the leasing office directly; leave a message--apparently, outcalls only. The list goes on the longer construction (and lack of on-site management) continues.

The renovated units are nice, cosmetically, but some things are weird: junior 1-bedrooms (what used to be studios) have an AC unit in the bedroom but none in the living room, and there's no openings between the two rooms. During a walk-through of a few models, I noticed the kitchens have, at most, two tiny drawers that won't hold more than a few utensils, let alone silverware.

Sure the artist renderings and model units are cute but a little...