I went into this Walmart like I always do to get me groceries and supplies. It’s usually nothing special but this day, well this day was different. On the way out I noticed my glasses were scratched so I asked the employee, Omar, who turned out to be the manager, for some help. This man was so helpful it’s changed the way I see (literally!!) customer service. He helped me pick a style that fit my face and was also very patient. Other places are so quick to rush you and get you out, that’s one of the reasons I’ve kept my old glasses for so long, but not Omar he made the process a breeze. He was also great with my toddler and making her laugh. I’ll make sure the next time I need some new glasses I come to...
Read morePassed through on my way out of the store and inquired about pair of glasses. I have a script and was just fishing for information. Marta helped me by answering all my questions. Just from the genuine friendly professionalism I received from Marta and Omar, I went home got my script and headed back. Seyma help me with my order, didn't rush me choosing frames. Took care of my insurance check. Went back in 7 days Seyma was again there to help. Made sure I was satisfied and glasses fit properly. Given an awesome quality case and cleaning wipes. In closing, this by far the best experience in eyeware purchase for me. The staff here really are helpful and kind. Recommend using...
Read moreI was in town for business. I snapped my glasses in half the first day of a trade show. They were purchased over a year ago in Illinois. My wife suggested I call the closest Walmart and see if they have my frames in stock and can transfer the lenses. So I called this location and a nice lady looked up the frames and confirmed they had them. I thanked her and said I hopped to get there today. So about an hour later I walk in a d explain why I am there. The lady, who's name I unfortunately did not get , already had them waiting for me. She flipped the lenses and I was out the door in five minutes. This was the best customer service I ever received in my entire life!...
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