I have lived here for about 2 years and I would give my experience 3 stars.
CONS The fire alarm always rings at random hours throughout the days. Sometimes it rings in the middle of the night and takes a while before it gets shut off. The elevator that is closest to my apartment is broken every few days. I live on the highest floor and I have to either take the stairs (which smells aggressively of asbestos and has no ventilation) or walk all the way to the other elevator which is a long walk. The tenants in this building are NOT respectful of the property. The elevators are dirty with food, water from the pool, dog droppings, everything. The trash chute is always clogged and people just leave their trash bags on the outside of the chute. The parking is extremely limited. Guests CANNOT park overnight, which is a shame. You are only given 1 parking spot with your apartment (if you live in a 2/2, not sure how it is for others), and have to pay an extra $75 for another spot. The parking spots are also annoying because they are vertical to each other. To get in contact with the leasing office, it takes a few tries and follow-ups to finally get a response. The package room is very unorganized. It takes a while of sifting through other people's packages before you can find yours. There is a gate to get in and out of the apartment, it is always broken.
PROS The maintenance people are great! They fix things promptly. When there is a spill, the cleaning staff cleans it up very fast. There is a security guard there 24/7, they are so nice. If you need help, you give them a call and they are responsive. The package room is monitored so nobody steals your packages. The lobby, mailroom, gym, sauna, pool, etc. is so beautiful. We have a very nice view of the lagoon! Unless you are on the other side... then you get a cemetery. Convenient location. You are near everything!
The price is less expensive than other locations. However, I would recommend going a little more north to get a better price and experience. If you are only here for a short time, living here...
Read moreComplaint Regarding Discrimination and Unfair Treatment in the Building.
I want to express my frustration and dissatisfaction with the management of the building due to a series of incidents that I consider discriminatory and entirely unjust.
As a resident of this building, I find myself in a situation where my status as a person with a disability has been disregarded and devalued by the administration. Despite having a clearly visible disability decal on my vehicle and all the relevant documentation to support it, I have recently been unfairly issued a parking ticket.
What is most alarming about this situation is that the building has parking spaces designated specifically for people with disabilities, yet the administrator, Katherine, claims they are not for such use, they even invented rules like “it's only for use up to 4 hours”. This action not only constitutes a clear violation of my rights as a person with a disability but also reflects a discriminatory attitude and a lack of empathy on the part of the administration.
I cannot express the frustration and indignation I feel at being treated in this manner in my own home. As a resident, I have the right to access the building's services and facilities equitably and without discrimination. It is unacceptable to penalize a disabled resident for using a designated parking spot for people with disabilities.
I urge the building administration to address this situation immediately, Katherine exchanged emails with me but her ego didn't let her make the right choice and take concrete steps to rectify this unfair and discriminatory treatment.
I await a prompt response and a satisfactory resolution to...
Read moreThe staff were absolutely fantastic but unfortunately the management was outright malicious. I left a couple weeks early in August 2024 before my lease ended up also in August 2024 since I had to move across the country, but the lease agreement essentially made it so I would have to pay an extra two months rent just because I left a couple weeks early, the space having been filled in that short time regardless.
I heard nothing about the $3400 I had to pay for a full year, not a single letter despite doing my due diligence and reporting my new address to them before my move. A full year after my move, in August 2025 I got a letter in the mail from a Collection Agency, finding that they had sent it to collections without a single notice or bill beforehand in the full year since I moved, slapping me with a downright astronomical bill out of nowhere and placing me in frankly dire financial straits.
I have nothing but love for the incredibly kind women who worked in the leasing office, they did everything in their power to help me and accommodate me, but the financial practices of that office are downright predatory, and I think that attention should be brought to that to warn anyone beforehand.
It's worth noting that I was getting priced out of the apartment anyway, the rent was being raised significantly by the time my lease was ending, and I was given no explanation as to why. Add that to the strange restrictions given (I once received a warning for having my mop out to dry on my own balcony, apparently it's a faux pas to have anything that isn't furniture outside) and I can't say I would recommend this...
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