Mattress Warehouse of Oxford Valley — Attraction in Middletown Township

After having a disappointing experience at a retail store, last Saturday, I was heading to another store and as I was pulling away from the store's parking lot, my wife pointed out the Mattress Warehouse store. The salesman working that day was Heath, who listened to what we were looking for and showed us options that matched our needs as well as some we might want to consider. We had the store to ourselves and took time to see and try out different beds, adjustable bases and pillows. The store was clean, brightly list and Heath explained the differences between everything he showed us. it was clear that he knew the products and his recommendations helped us narrow our search to a Serta X1 Hybrid II Firm-Q-Mattress, a Sealy EASE 4.0-Q-Adjustable Base, and three Tempur-Pedic pillows. The check-out process was as good as the shopping experience, as Heath explained everything from warranty options to delivery and removal of our old mattress and split box-springs. We opted to get a 10-Year service plan for the adjustable base and were able to schedule delivery for the following Saturday. We could have gotten it sooner, but the following Saturday worked best for us. Communication about our purchase and delivery status was excellent. I received email and text message notifications that showed us delivery status and 10 minutes before their arrival I received a phone call. The delivery crew was pleasant and efficient, verifying what we were receiving and how we wanted it set up. They demonstrated the adjustable base and just before leaving, I had an opportunity to speak to their supervisor and tell him that they did a great job. My experience with Mattress Warehouse was definitely good and I would definitely recommend them to anyone looking for a bed and...

My wife and I recently purchased a new Tempur-Pedic mattress from this location and the shopping experience was excellent. We did our due diligence and went to Sleep Number, Mattress Firm amongst other places. Mattress Warehouse’s customer service was the best by far. Heath was excellent! He didn’t pressure us to buy right away. He understood this is a big decision and was patient as we went back and forth and spent hours debating the pros and cons and making sure we were making the right decision. He wasn’t smothering at all as the sales folks were at some of the other places. When we had a question, he had the answer. Worked hard to make sure we got the soonest delivery which went very smoothly. Delivery guys were excellent. The mattress is great too. Had the best sleep I’ve had in months! Heath provided us with an AWESOME shopping experience and we wouldn’t hesitate to recommend him or do business with him in the future....

We just bought a queen Sealy mattress/box spring and headboard with frame from this location for our daughter. My husband and I came back to this Mattress Warehouse location after purchasing a king mattress/boxpring/frame/pillows last year from sales rep, Heath. He was extremely helpful, and knowledgeable in picking out a mattress that was perfect for both of our needs. After how well we had been treated from the time we walked in for our first purchase by Heath, we decided to go back and were lucky enough to have his help again. I can’t say enough about his professionalism and how personable he was with both of our purchases. We highly recommend this Mattress Warehouse location, and asking for Heath if you stop in. Mattress Warehouse is lucky to have such a knowledgeable employee. Thanks again Heath! We’ll be sure to recommend to all our friends and family looking for a new mattress and great...