I always appreciate basic human decency. When others are respectful kind and nice to people of all backgrounds - i think management does a great job in this regard and leadership always here makes sure to always treat people from ALL backgrounds with love and respect and courteously - thanks for all you all do!’ It’s always a pleasure to see people workout and be themselves ( and not put others in stereotype boxes ) and not feel judged or watched too much, it’s always a pleasure to see everyone be just a decent human, be kind, be respectful smile often, be caring, be accepting of others , and accept people from all backgrounds and live and let live. The only thing not acceptable is intimidation, staring too much, following others in the gym, or aggressive and intimidating stares. We can expect that from an amazing gym like yours !! You guys do a great job with cleanliness, staff , signing in, being friendly, saying hi, and overall it’s a fantastic job!!!! Proud of you all. Good job - 99% of the staff is great!!!! Go planet...
Read moreThe gym new closing times are HORRIBLE. I've been going to this gym for years. The nightime staff/bright guy with long hair does not know how to communicate with men and goes around 10 to 15 mins before closing harassing people saying we are closing. We hear you on the intercom when you say we are closing in 1hr then we hear you say again 45mins, then again 30 mins, then again 15 mins, then again 10 mins, then again 5 mins and then finally say we are closed. That is so ANNOYING.. Also, not on his shift so much but at nite-time papertowel stations are empty. You have to walk around to find papertowels to wipe off the machines. I've changed my rating from a 5 star to a 3 star. If nothing changes then I'm going to change my rating from a 3 star to a 1 star. Members are talking amongst themselves and thank you for putting up temporary signs about closing times because the gym customer service only at nitetime/ closing hours, are making members consider...
Read moreI love this gym! Its very clean and is always stocked on sanitizer spray and hand sanitizer. The only thing I’ll say is the “stretching” area is SO small. There’s so much equipment in there now that there’s really only room for one or two people to stretch or do body weight workouts. I understand the point of a gym is to use their equipment, but I like to incorporate things like body squats and crunches into my workout and I feel like there’s hardly any space to do that.. You can really only fit 2-3 mats in there because of all the equipment. The West Monroe location has way more space in their stretching area, but compared to the rest of the gym, the Monroe location is more roomy. If I could just swap WM and Monroe’s stretching area I would have no complaints! Lol but that’s just my two cents! I still love this gym and will continue to go. Just wish there was more room for...
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